ACADIA INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 15 homeowners insurance complaints filed against ACADIA INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 15
Total homeowners Complaints (All States): 15
Texas Share: 100.0%
NAIC Complaint Ratio: 25.12
AI Risk Score: 66/100

Analysis: ACADIA INSURANCE COMPANY homeowners in Texas

ACADIA INSURANCE COMPANY has accumulated 15 homeowners insurance complaints from consumers in Texas. Across all states, ACADIA INSURANCE COMPANY has 15 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished (1), Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact (1), Premium or billing dispute (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with ACADIA INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	66.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Information Furnished	1	6.7%
Cust Service Claim Handling; Liability Dispute \| Additional Payment Expected; Question of Fact	1	6.7%
Premium or billing dispute	1	6.7%
Claim denial	1	6.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	6.7%

Complaints by Year

2025: 1 complaints
2023: 4 complaints
2022: 1 complaints
2020: 1 complaints
2018: 1 complaints
2016: 4 complaints
2015: 1 complaints
2013: 2 complaints

Recent homeowners Complaints Against ACADIA INSURANCE COMPANY in Texas

homeowners Complaint #TX-433600-8d7cd76d (2025-09-04) — Delayed payment
homeowners Complaint #TX-380644-6c990c8c (2023-12-18) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished
homeowners Complaint #TX-370481-aea0ec19 (2023-08-18) — Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact
homeowners Complaint #TX-362486-66de4233 (2023-05-10) — Delayed payment
homeowners Complaint #TX-361762-66de4233 (2023-05-02) — Delayed payment
homeowners Complaint #TX-338793-286e9253 (2022-06-06) — Premium or billing dispute
homeowners Complaint #TX-301418-676cc5e4 (2020-11-03) — Delayed payment
homeowners Complaint #TX-235134-676cc5e4 (2018-11-01) — Delayed payment
homeowners Complaint #TX-154409-00327855 (2016-11-14) — Claim denial
homeowners Complaint #TX-154442-676cc5e4 (2016-10-13) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does ACADIA INSURANCE COMPANY have in Texas?

ACADIA INSURANCE COMPANY has 15 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with ACADIA INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (10), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished (1), Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact (1), Premium or billing dispute (1), Claim denial (1).

How does ACADIA INSURANCE COMPANY's homeowners record in Texas compare to other states?

ACADIA INSURANCE COMPANY has 15 homeowners complaints in Texas out of 15 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against ACADIA INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.