Privacy Policy
Last updated: January 1, 2025
1. Introduction
InsuranceComplaintCheck ("we," "us," or "our") is operated by OpenDataHQ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.insurancecomplaintcheck.com.
2. Information We Collect
InsuranceComplaintCheck is a read-only information service. We do not require user accounts. We may automatically collect standard web server logs, search queries (anonymized), device information, and usage data through analytics tools.
3. How We Use Your Information
Information collected is used to operate and improve the service, understand usage patterns, prevent abuse, serve relevant advertisements, generate aggregated analytics, and comply with legal obligations.
4. Insurance Complaint Data
All insurance complaint data is sourced from the National Association of Insurance Commissioners (NAIC) and state Department of Insurance public databases. This data is publicly available and does not contain private consumer personally identifiable information.
5. Cookies and Tracking Technologies
We use essential cookies for site functionality, Google Analytics 4 for anonymized usage data, and Google AdSense advertising cookies. You can manage cookie preferences through the consent banner or browser settings.
6. Google AdSense and Advertising
We use Google AdSense to display advertisements. Google and its partners use cookies to serve ads based on prior visits. You may opt out of personalized advertising at Google Ads Settings or the Network Advertising Initiative opt-out page.
7. Third-Party Services
We use Google AdSense for advertising, Google Analytics 4 for usage statistics, Google Gemini AI for complaint analysis (no user data sent), and cloud hosting providers for infrastructure.
8. Data Sharing and Disclosure
We do not sell, trade, or rent personal information. We may share information with service providers, when required by law, to protect rights and safety, or in connection with a business transfer.
9. Data Retention
Server logs are retained for a maximum of 90 days. Analytics data is retained in aggregated, non-identifying form. We do not maintain user profiles or accounts.
10. Your Rights and Choices
You may opt out of personalized advertising, manage cookies, request information about data we hold, request deletion, object to processing, or lodge a complaint with a supervisory authority. Contact us at privacy@opendatahq.com.
11. Children's Privacy (COPPA)
InsuranceComplaintCheck is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.
12. Security
We implement reasonable administrative, technical, and physical security measures. However, no method of transmission over the Internet is 100% secure.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Contact us at privacy@opendatahq.com with questions.