ACE AMERICAN INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 25 health insurance complaints filed against ACE AMERICAN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 25
Total health Complaints (All States): 26
Texas Share: 96.2%
NAIC Complaint Ratio: 19.15
AI Risk Score: 83/100

Analysis: ACE AMERICAN INSURANCE COMPANY health in Texas

ACE AMERICAN INSURANCE COMPANY has accumulated 25 health insurance complaints from consumers in Texas. Across all states, ACE AMERICAN INSURANCE COMPANY has 26 total health complaints, making Texas responsible for 96.2% of the volume.

The most frequent complaint sub-type is Delayed payment with 14 complaints. Other common issues include Claim denial (6), Cust Service Claim Handling | Insufficient Information (1), Cust Service Claim Handling | Contract Language/Legal Issue (1).

The most active year was 2024 with 1 complaint filed.

Consumers in Texas who have health disputes with ACE AMERICAN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	14	56.0%
Claim denial	6	24.0%
Cust Service Claim Handling \| Insufficient Information	1	4.0%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	4.0%
Cust Service Claim Handling; Prompt Pay; Unsatisfactory Settle/Offer \| Stat Pen Pd-Up To 45 Dys Late; Corrective Action	1	4.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	4.0%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	4.0%

Complaints by Year

2024: 1 complaints
2021: 7 complaints
2020: 5 complaints
2017: 3 complaints
2014: 3 complaints
2013: 4 complaints
2012: 2 complaints

Recent health Complaints Against ACE AMERICAN INSURANCE COMPANY in Texas

health Complaint #TX-396552-30547a63 (2024-06-27) — Delayed payment
health Complaint #TX-309943-7b133b1c (2021-04-06) — Delayed payment
health Complaint #TX-309531-1d19a912 (2021-03-30) — Delayed payment
health Complaint #TX-309530-1d19a912 (2021-03-30) — Delayed payment
health Complaint #TX-309528-1d19a912 (2021-03-30) — Delayed payment
health Complaint #TX-309522-1d19a912 (2021-03-30) — Delayed payment
health Complaint #TX-307110-3618d55f (2021-02-22) — Cust Service Claim Handling | Insufficient Information
health Complaint #TX-305822-3618d55f (2021-01-19) — Cust Service Claim Handling | Contract Language/Legal Issue
health Complaint #TX-300171-7b133b1c (2020-10-13) — Delayed payment
health Complaint #TX-299136-0c77e7e1 (2020-09-28) — Claim denial

Frequently Asked Questions

How many health complaints does ACE AMERICAN INSURANCE COMPANY have in Texas?

ACE AMERICAN INSURANCE COMPANY has 25 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with ACE AMERICAN INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (14), Claim denial (6), Cust Service Claim Handling | Insufficient Information (1), Cust Service Claim Handling | Contract Language/Legal Issue (1), Cust Service Claim Handling; Prompt Pay; Unsatisfactory Settle/Offer | Stat Pen Pd-Up To 45 Dys Late; Corrective Action (1).

How does ACE AMERICAN INSURANCE COMPANY's health record in Texas compare to other states?

ACE AMERICAN INSURANCE COMPANY has 25 health complaints in Texas out of 26 total health complaints nationwide. That is 96.2% of their health volume.

Where can I file a health complaint against ACE AMERICAN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.