ACE AMERICAN INSURANCE COMPANY — workers-compensation Complaints in Texas

Detailed analysis of 13 workers-compensation insurance complaints filed against ACE AMERICAN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 13
Total workers-compensation Complaints (All States): 13
Texas Share: 100.0%
NAIC Complaint Ratio: 19.15
AI Risk Score: 83/100

Analysis: ACE AMERICAN INSURANCE COMPANY workers-compensation in Texas

ACE AMERICAN INSURANCE COMPANY has accumulated 13 workers-compensation insurance complaints from consumers in Texas. Across all states, ACE AMERICAN INSURANCE COMPANY has 13 total workers-compensation complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 4 complaints. Other common issues include Delayed payment (3), Provider or network dispute (1), DWC Other | Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have workers-compensation disputes with ACE AMERICAN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	4	30.8%
Delayed payment	3	23.1%
Provider or network dispute	1	7.7%
DWC Other \| Contract Language/Legal Issue; Information Furnished	1	7.7%
Other \| Information Furnished; Question of Fact	1	7.7%
Unsatisfactory Settle/Offer \| Record Only	1	7.7%
Recoupment Of Claims Payment \| Record Only	1	7.7%
Premium or billing dispute	1	7.7%

Complaints by Year

2025: 2 complaints
2021: 1 complaints
2017: 2 complaints
2016: 1 complaints
2015: 2 complaints
2014: 4 complaints
2012: 1 complaints

Recent workers-compensation Complaints Against ACE AMERICAN INSURANCE COMPANY in Texas

workers-compensation Complaint #TX-433758-30547a63 (2025-09-04) — Delayed payment
workers-compensation Complaint #TX-422824-2b6a8083 (2025-05-02) — Provider or network dispute
workers-compensation Complaint #TX-326390-acf3e324 (2021-12-01) — Claim denial
workers-compensation Complaint #TX-169366-4eba5a50 (2017-03-16) — Claim denial
workers-compensation Complaint #TX-162538-0b69e8bc (2017-01-27) — Claim denial
workers-compensation Complaint #TX-150364-c71dd283 (2016-10-03) — DWC Other | Contract Language/Legal Issue; Information Furnished
workers-compensation Complaint #TX-105293-40b568d6 (2015-08-20) — Delayed payment
workers-compensation Complaint #TX-99811-f7a6a488 (2015-04-16) — Other | Information Furnished; Question of Fact
workers-compensation Complaint #TX-81039-f1e132b5 (2014-11-24) — Delayed payment
workers-compensation Complaint #TX-79792-39852e9b (2014-11-03) — Unsatisfactory Settle/Offer | Record Only

Frequently Asked Questions

How many workers-compensation complaints does ACE AMERICAN INSURANCE COMPANY have in Texas?

ACE AMERICAN INSURANCE COMPANY has 13 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with ACE AMERICAN INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (4), Delayed payment (3), Provider or network dispute (1), DWC Other | Contract Language/Legal Issue; Information Furnished (1), Other | Information Furnished; Question of Fact (1).

How does ACE AMERICAN INSURANCE COMPANY's workers-compensation record in Texas compare to other states?

ACE AMERICAN INSURANCE COMPANY has 13 workers-compensation complaints in Texas out of 13 total workers-compensation complaints nationwide. That is 100.0% of their workers-compensation volume.

Where can I file a workers-compensation complaint against ACE AMERICAN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.