AETNA HEALTH AND LIFE INSURANCE COMPANY — group Complaints in Connecticut

Detailed analysis of 3 group insurance complaints filed against AETNA HEALTH AND LIFE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

group Complaints in Connecticut: 3
Total group Complaints (All States): 3
Connecticut Share: 100.0%
NAIC Complaint Ratio: 1.01
AI Risk Score: 46/100

Analysis: AETNA HEALTH AND LIFE INSURANCE COMPANY group in Connecticut

AETNA HEALTH AND LIFE INSURANCE COMPANY has accumulated 3 group insurance complaints from consumers in Connecticut. Across all states, AETNA HEALTH AND LIFE INSURANCE COMPANY has 3 total group complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 1 complaint. Other common issues include Policy Service Other | PolicyHolder Service | Company Position Substantiated (1), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned (1).

The most active year was 2024 with 1 complaint filed.

Consumers in Connecticut who have group disputes with AETNA HEALTH AND LIFE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

group Complaint Issues in Connecticut

Issue Type	Complaints	%
Premium or billing dispute	1	33.3%
Policy Service Other \| PolicyHolder Service \| Company Position Substantiated	1	33.3%
Co-pay, Deductible, and Co-Insurance Issues \| Claim Handling \| Company Position Overturned	1	33.3%

Complaints by Year

2024: 1 complaints
2023: 2 complaints

Recent group Complaints Against AETNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut

group Complaint #CT-7063885-b29385b3 (2024-04-30) — Premium or billing dispute
group Complaint #CT-7058216-c6445634 (2023-10-13) — Policy Service Other | PolicyHolder Service | Company Position Substantiated
group Complaint #CT-7057829-ffe9d6f8 (2023-09-28) — Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned

Frequently Asked Questions

How many group complaints does AETNA HEALTH AND LIFE INSURANCE COMPANY have in Connecticut?

AETNA HEALTH AND LIFE INSURANCE COMPANY has 3 group insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common group complaint issues with AETNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

The most common issues are: Premium or billing dispute (1), Policy Service Other | PolicyHolder Service | Company Position Substantiated (1), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned (1).

How does AETNA HEALTH AND LIFE INSURANCE COMPANY's group record in Connecticut compare to other states?

AETNA HEALTH AND LIFE INSURANCE COMPANY has 3 group complaints in Connecticut out of 3 total group complaints nationwide. That is 100.0% of their group volume.

Where can I file a group complaint against AETNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.