AETNA HEALTH AND LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 22 health insurance complaints filed against AETNA HEALTH AND LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 22
Total health Complaints (All States): 153
Texas Share: 14.4%
NAIC Complaint Ratio: 1.01
AI Risk Score: 46/100

Analysis: AETNA HEALTH AND LIFE INSURANCE COMPANY health in Texas

AETNA HEALTH AND LIFE INSURANCE COMPANY has accumulated 22 health insurance complaints from consumers in Texas. Across all states, AETNA HEALTH AND LIFE INSURANCE COMPANY has 153 total health complaints, making Texas responsible for 14.4% of the volume.

The most frequent complaint sub-type is Claim denial with 10 complaints. Other common issues include Delayed payment (6), Premium or billing dispute (3), Unfair settlement (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with AETNA HEALTH AND LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	10	45.5%
Delayed payment	6	27.3%
Premium or billing dispute	3	13.6%
Unfair settlement	1	4.5%
Policy cancellation	1	4.5%
Unsatisfactory Settle/Offer \| No Jurisdiction; Information Furnished	1	4.5%

Complaints by Year

2026: 1 complaints
2024: 2 complaints
2023: 2 complaints
2022: 1 complaints
2021: 1 complaints
2020: 6 complaints
2019: 2 complaints
2018: 1 complaints
2017: 2 complaints
2014: 1 complaints
2013: 1 complaints
2012: 2 complaints

Recent health Complaints Against AETNA HEALTH AND LIFE INSURANCE COMPANY in Texas

health Complaint #TX-448108-776111b6 (2026-02-19) — Unfair settlement
health Complaint #TX-405299-04895f97 (2024-09-27) — Claim denial
health Complaint #TX-402784-2970a932 (2024-09-05) — Premium or billing dispute
health Complaint #TX-368425-06f4e1ab (2023-07-26) — Claim denial
health Complaint #TX-363966-57519132 (2023-05-31) — Delayed payment
health Complaint #TX-337745-9751a619 (2022-05-20) — Delayed payment
health Complaint #TX-324264-2f152f20 (2021-10-25) — Delayed payment
health Complaint #TX-297422-69600794 (2020-08-26) — Claim denial
health Complaint #TX-296156-fc49b84d (2020-08-04) — Premium or billing dispute
health Complaint #TX-286924-61668997 (2020-03-09) — Claim denial

Frequently Asked Questions

How many health complaints does AETNA HEALTH AND LIFE INSURANCE COMPANY have in Texas?

AETNA HEALTH AND LIFE INSURANCE COMPANY has 22 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with AETNA HEALTH AND LIFE INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (10), Delayed payment (6), Premium or billing dispute (3), Unfair settlement (1), Policy cancellation (1).

How does AETNA HEALTH AND LIFE INSURANCE COMPANY's health record in Texas compare to other states?

AETNA HEALTH AND LIFE INSURANCE COMPANY has 22 health complaints in Texas out of 153 total health complaints nationwide. That is 14.4% of their health volume.

Where can I file a health complaint against AETNA HEALTH AND LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.