Aetna Insurance Complaints in Massachusetts
Aetna has 9 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 9
- Total Complaints (All States): 500
- Massachusetts Share: 1.8%
- NAIC Complaint Ratio: 1.25
- AI Risk Score: 65/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| health | 9 | 100.0% |
Recent Aetna Complaints in Massachusetts
- health Complaint #IC-MNLW8K01-C2N74J (2026-02-07) — Coverage gap
- health Complaint #IC-MNPGU7UW-OPWX7T (2026-01-16) — Coverage gap
- health Complaint #IC-MNEUO16T-JEYRIK (2025-12-03) — Premium increase
- health Complaint #IC-MNNOJE32-H3E8X2 (2025-12-02) — Premium increase
- health Complaint #IC-MNNBOF1I-G5P9HL (2025-11-08) — Billing error
- health Complaint #IC-MNU40SIX-6RIDQ6 (2025-07-12) — Network dispute
- health Complaint #IC-MNP3Z9VO-RLUMYJ (2025-06-26) — Prior authorization
- health Complaint #IC-MNT1FUV8-KTTGAV (2025-05-07) — Prior authorization
- health Complaint #IC-MNTR5QFA-YFYKXG (2025-05-02) — Prior authorization
Frequently Asked Questions
How many complaints does Aetna have in Massachusetts?
Aetna has 9 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against Aetna in Massachusetts?
The top complaint categories for Aetna in Massachusetts are: health (9).
How does Aetna's complaint record in Massachusetts compare to other states?
Aetna has 9 complaints in Massachusetts out of 500 total complaints nationwide. That represents 1.8% of their total complaint volume.