Aflac — life Insurance Complaints
Analysis of 426 life insurance complaints filed against Aflac, based on public NAIC and state DOI data.
Key Statistics
- life Complaints: 426
- Total Complaints (All Types): 893
- life Share: 47.7%
- NAIC Complaint Ratio: 0.85
- AI Risk Score: 50/100
life Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Cash value dispute | 77 | 18.1% |
| Beneficiary dispute | 75 | 17.6% |
| Premium increase | 72 | 16.9% |
| Policy lapse | 69 | 16.2% |
| Benefit denial | 67 | 15.7% |
| Misleading sales | 66 | 15.5% |
life Complaints by State
| State | Complaints |
|---|---|
| District of Columbia | 16 |
| Indiana | 15 |
| Oregon | 14 |
| Iowa | 12 |
| Connecticut | 12 |
| Colorado | 11 |
| Virginia | 11 |
| Arizona | 11 |
| Oklahoma | 11 |
| New York | 11 |
| South Carolina | 11 |
| Michigan | 11 |
| Wisconsin | 10 |
| Washington | 10 |
| Utah | 10 |
Recent life Complaints Against Aflac
- life Complaint #IC-MOCSND24-HQNWQB — Wisconsin (2026-04-21)
- life Complaint #IC-MOCSND25-WAJ7FJ — Oregon (2026-04-13)
- life Complaint #IC-MOCSND25-LCQB9Z — Colorado (2026-04-09)
- life Complaint #IC-MOCSND25-5RUTYF — Alabama (2026-04-05)
- life Complaint #IC-MOCSND25-OEDB0U — Virginia (2026-03-27)
- life Complaint #IC-MOCSND25-C9A2CF — Washington (2026-03-20)
- life Complaint #IC-MOCSND25-N8ZMY6 — Georgia (2026-03-19)
- life Complaint #IC-MOCSND25-UPVWNR — South Dakota (2026-03-15)
- life Complaint #IC-MOCSND24-XINEFN — Georgia (2026-03-14)
- life Complaint #IC-MOCSND24-FJYJ11 — Florida (2026-03-12)
Frequently Asked Questions
How many life complaints does Aflac have?
Aflac has 426 life insurance complaints on file, according to NAIC and state DOI data.
What are the most common life complaint issues with Aflac?
The most common life complaint issues for Aflac are: Cash value dispute (77), Beneficiary dispute (75), Premium increase (72), Policy lapse (69), Benefit denial (67).
Which states have the most life complaints against Aflac?
The states with the most life complaints against Aflac are: District of Columbia (16), Indiana (15), Oregon (14), Iowa (12), Connecticut (12).