ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY — auto Insurance Complaints
Analysis of 449 auto insurance complaints filed against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 449
- Total Complaints (All Types): 6,416
- auto Share: 7.0%
- NAIC Complaint Ratio: 0.32
- AI Risk Score: 48/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Unfair settlement | 87 | 19.4% |
| Delayed payment | 85 | 18.9% |
| Claim denial | 72 | 16.0% |
| Premium or billing dispute | 47 | 10.5% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 22 | 4.9% |
| Contributory Comparative Negligence | Claim Handling | 19 | 4.2% |
| Policy cancellation | 12 | 2.7% |
| Loss of Use | Claim Handling | 10 | 2.2% |
| Loss of Use | Claim Handling | Company Position Substantiated | 10 | 2.2% |
| Adjuster Handling | Claim Handling | 9 | 2.0% |
| Contributory Comparative Negligence | Claim Handling | Company Position Substantiated | 7 | 1.6% |
| Adjuster Handling | Claim Handling | Claim Settled | 5 | 1.1% |
| Actual Cash Value Dispute | Claim Handling | 5 | 1.1% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 4 | 0.9% |
| Storage Fees | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Labor Rate | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Diminished Value | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Claim Procedure | Claim Handling | Claim Settled | 2 | 0.4% |
| Loss of Use | Claim Handling | Claim Settled | 2 | 0.4% |
| Diminished Value | Claim Handling | 2 | 0.4% |
| Underwriting/Handling | Underwriting | Company Position Substantiated | 2 | 0.4% |
| Unsatisfactory Offer | Claim Handling | Company Position Substantiated | 2 | 0.4% |
| Claim Handling Other | Claim Handling | 2 | 0.4% |
| Actual Cash Value Dispute | Claim Handling | Company Position Substantiated | 2 | 0.4% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Contributory Comparative Negligence | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Steering | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Storage Fees | Claim Handling | Complaint Withdrawn | 1 | 0.2% |
| Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.2% |
| Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Diminished Value | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Steering | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Coverage dispute | 1 | 0.2% |
| Storage Fees | Claim Handling | 1 | 0.2% |
| CLUE Reports | Underwriting | Referred to Outside Agency/Dept | 1 | 0.2% |
| Prompt Pay | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Claims Other | Claim Handling | 1 | 0.2% |
| Excessive Charges | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Delivery of Policy | PolicyHolder Service | 1 | 0.2% |
| CLUE Reports | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Contributory Comparative Negligence | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Surcharge (Homeowner’s) Insurance or Safe Driver Incentive Program SDIP | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Claim Settled | 1 | 0.2% |
| Nonrenewal | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Loss of Use | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | 1 | 0.2% |
| Misleading sales | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.2% |
auto Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 441 |
| Texas | 8 |
Recent auto Complaints Against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
- auto Complaint #CT-7085326-9c514378 — Connecticut (2026-05-05)
- auto Complaint #CT-7085194-75f513d8 — Connecticut (2026-04-30)
- auto Complaint #CT-7085066-0a8c6003 — Connecticut (2026-04-28)
- auto Complaint #CT-7085026-ff690f76 — Connecticut (2026-04-27)
- auto Complaint #CT-7084974-ac9a253e — Connecticut (2026-04-24)
- auto Complaint #CT-7084784-0c1da6e4 — Connecticut (2026-04-17)
- auto Complaint #CT-7084547-be497ede — Connecticut (2026-04-10)
- auto Complaint #CT-7084327-8c66bfae — Connecticut (2026-04-02)
- auto Complaint #CT-7083323-9346a513 — Connecticut (2026-03-02)
- auto Complaint #CT-7083315-9346a513 — Connecticut (2026-03-02)
Frequently Asked Questions
How many auto complaints does ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY have?
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 449 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY?
The most common auto complaint issues for ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY are: Unfair settlement (87), Delayed payment (85), Claim denial (72), Premium or billing dispute (47), Adjuster Handling | Claim Handling | Company Position Substantiated (22).
Which states have the most auto complaints against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY?
The states with the most auto complaints against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY are: Connecticut (441), Texas (8).
auto Complaints by State
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints by State
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in California
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Texas
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in New York
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Florida
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Illinois
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Pennsylvania
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Ohio
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in Georgia
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in North Carolina
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY Complaints in New Jersey