InsuranceComplaintCheck

ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 5,942 homeowners insurance complaints filed against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

  • homeowners Complaints in Texas: 5,942
  • Total homeowners Complaints (All States): 5,949
  • Texas Share: 99.9%
  • NAIC Complaint Ratio: 0.32
  • AI Risk Score: 48/100

Analysis: ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY homeowners in Texas

ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has accumulated 5,942 homeowners insurance complaints from consumers in Texas. Across all states, ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 5,949 total homeowners complaints, making Texas responsible for 99.9% of the volume.

The most frequent complaint sub-type is Delayed payment with 2620 complaints. Other common issues include Claim denial (925), Premium or billing dispute (725), Policy cancellation (103).

The most active year was 2026 with 141 complaints filed.

Consumers in Texas who have homeowners disputes with ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue TypeComplaints%
Delayed payment2,62044.1%
Claim denial92515.6%
Premium or billing dispute72512.2%
Policy cancellation1031.7%
Unsatisfactory Settle/Offer | Question of Fact891.5%
Use of Credit Reports | Information Furnished430.7%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact310.5%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished290.5%
Unsatisfactory Settle/Offer | Claim Settled220.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact190.3%
Liability Dispute | Question of Fact180.3%
Unsatisfactory Settle/Offer | Information Furnished180.3%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue180.3%
Other | Information Furnished160.3%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact140.2%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled130.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled130.2%
Unsatisfactory Settle/Offer | Additional Monies Received130.2%
Cust Service Claim Handling | Information Furnished120.2%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue110.2%
Cust Service Claim Handling; Liability Dispute | Question of Fact110.2%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact100.2%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected100.2%
Use Of Clue Reports | Information Furnished100.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue100.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue100.2%
Cust Service Claim Handling | Question of Fact100.2%
Misleading sales90.2%
Use of Credit Reports | Question of Fact90.2%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld80.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished80.1%
Cust Service Claim Handling | Information Furnished; Question of Fact80.1%
Liability Dispute | Information Furnished; Question of Fact80.1%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact80.1%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received80.1%
Agent Handling | Information Furnished80.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished70.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received70.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received70.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact70.1%
Use of Credit Reports | Contract Language/Legal Issue70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Uph60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled60.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact60.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld60.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished60.1%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue60.1%
Use of Credit Reports | Question of Fact; Information Furnished60.1%
Unsatisfactory Settle/Offer | Additional Payment Expected60.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished60.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis50.1%
Liability Dispute | Question of Fact; Information Furnished50.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact50.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished50.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled50.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact50.1%
Liability Dispute | Additional Payment Expected; Question of Fact50.1%
Cust Service Claim Handling | Contract Language/Legal Issue50.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact50.1%
Use of Credit Reports | Contract Language/Legal Issue; Information Furnished50.1%
Unsatisfactory Settle/Offer | Company Position Upheld50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact50.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of F40.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact40.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Upheld40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor40.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished40.1%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished40.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected40.1%
Liability Dispute | Question of Fact; Additional Payment Expected40.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected40.1%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received40.1%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact40.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue40.1%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact40.1%
Agent Handling | Corrective Action Taken40.1%
Coverage dispute40.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received40.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Qu30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal30.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished30.1%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished30.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished30.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information 30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact30.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld30.1%
Use of Credit Reports | Information Furnished; Question of Fact30.1%
Use of Credit Reports | Information Furnished; Corrective Action Taken30.1%
Other | Question of Fact; Information Furnished30.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled30.1%
Cust Service Claim Handling; Liability Dispute | Additional Monies Received; Question of Fact30.1%
Other | Information Furnished; Question of Fact30.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact30.1%
Unauthorized Acts | Information Furnished30.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld30.1%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact30.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Furnished30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor30.1%
Liability Dispute | Information Furnished30.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact30.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received30.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished30.1%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact30.1%
Other | Information Furnished; Company Position Upheld30.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact30.1%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue30.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received30.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled30.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue30.1%
Cust Service Claim Handling | Claim Settled30.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact30.1%
Cust Service Claim Handling | Corrective Action Taken30.1%
Claimant Fraud | Question of Fact30.1%
Not Within TDI Jurisdiction | No Jurisdiction30.1%
Use of Credit Reports | Company Position Upheld; Information Furnished30.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received20.0%
Use Of Clue Reports | Corrective Action Taken; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E20.0%
Use Of Clue Reports | Information Furnished; Corrective Action Taken20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled; Question of Fact20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional 20.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Additional Payment Expected20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest20.0%
Misrepresentation | Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional M20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Question of Fact20.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Questio20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o20.0%
Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished20.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim S20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Addit20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Claim Settled20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information Furnished20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Questio20.0%
Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue; Information Furnished20.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Qu20.0%
Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu20.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Settled20.0%
Liability Dispute | Information Furnished; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Pa20.0%
Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld20.0%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective20.0%
Cust Service Claim Handling | Question of Fact; Company Position Upheld; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question 20.0%
Cust Service Claim Handling | Information Furnished; Additional Monies Received20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Recei20.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question of Fact20.0%
Use of Credit Reports | Information Furnished; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished20.0%
Cust Service Claim Handling | Additional Payment Expected; Question of Fact20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Information Furnished20.0%
Use of Credit Reports | Question of Fact; Contract Language/Legal Issue; Information Furnished20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Claim Settled20.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issu20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue20.0%
Misrepresentation | Information Furnished; Question of Fact20.0%
Liability Dispute | Additional Payment Expected20.0%
Liability Dispute | Information Furnished; Company Position Upheld; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished20.0%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Contract Language/Legal Issue20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Appraisal Process Invoked20.0%
Endorsement / Rider | Information Furnished; Contract Language/Legal Issue20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected20.0%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled20.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Question of Fact20.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Language/Legal Issue20.0%
Cust Service Claim Handling | Additional Payment Expected; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact20.0%
Other | Corrective Action Taken; Failure to Timely Respond20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue20.0%
Other | Question of Fact20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld20.0%
Cust Service Claim Handling | Information Furnished; Additional Payment Expected20.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi20.0%
Assignment of Benefits; Cust Service Claim Handling | Additional Monies Received; Claim Settled20.0%
Use of Credit Reports | Corrective Action Taken; Information Furnished20.0%
Assignment of Benefits | Additional Monies Received20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled20.0%
Assignment of Benefits | Claim Settled20.0%
Cust Service Claim Handling20.0%
Cust Service Claim Handling; Post-Claim Underwriting | Information Furnished20.0%
Assignment of Benefits | Contract Language/Legal Issue20.0%
Agent Handling | Question of Fact20.0%
Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue20.0%
Liability Dispute; Post-Claim Underwriting | Question of Fact20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction20.0%
Agent Handling; Unauthorized Acts | Information Furnished20.0%
Post-Claim Underwriting | Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished20.0%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Additional Payment Expected20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney20.0%
Unsatisfactory Settle/Offer | Claim Settled; Additional Payment Expected20.0%
Other; Use Of Clue Reports | Information Furnished20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question of Fact20.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling | Information Furnished; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company10.0%
Cust Service Claim Handling; Prompt Pay | Contract Language/Legal Issue; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Contract Language/10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Positio10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang10.0%
Cust Service Claim Handling | Additional Payment Expected; Corrective Action Taken10.0%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Paymen10.0%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Corrective Action Taken10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Contract10.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of F10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Contract10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Ques10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Positio10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Company Position Upheld; Contr10.0%
Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Liability Dispute; Unsatisfactory Settle/Offer; Use Of Clue 10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Info10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Company Positi10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Company Po10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld10.0%
Liability Dispute | Failure to Timely Respond; Question of Fact; Company Position Upheld10.0%
Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settl10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; C10.0%
Liability Dispute | Corrective Action Taken; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; C10.0%
Cust Srvc Policy Holder Srvcs | Information Furnished10.0%
Cust Srvc Policy Holder Srvcs | Question of Fact; Corrective Action Taken; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furni10.0%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected10.0%
Cust Service Claim Handling | Additional Payment Expected; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Question of10.0%
Cust Service Claim Handling | Information Furnished; Company Position Upheld; Question of Fact10.0%
Unsatisfactory Settle/Offer | Record Only10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected10.0%
Post-Claim Underwriting | Complaint Withdrawn; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld10.0%
Use of Credit Reports | Information Furnished; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Mo10.0%
Cust Service Claim Handling | Claim Settled; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld10.0%
Notice Requirements; Use Of Clue Reports | Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract L10.0%
Liability Dispute | Corrective Action Taken; Question of Fact; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Questio10.0%
Use Of Clue Reports | Information Furnished; Contract Language/Legal Issue10.0%
Unauthorized Acts | Information Furnished; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Informat10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim S10.0%
Use of Credit Reports | Information Furnished; Company Position Upheld; Corrective Action Taken10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled10.0%
Liability Dispute | Question of Fact; Company Position Upheld; Information Furnished10.0%
Liability Dispute | Claim Settled; Corrective Action Taken; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Re10.0%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken10.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Position Upheld10.0%
Liability Dispute | Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Fur10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Appraisal Process Invoked10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Information Furnished10.0%
Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Complaint Withdrawn; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Fur10.0%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Corrective Action Taken10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Corrective Action Taken; Information F10.0%
Cust Service Claim Handling; Liability Dispute; Use Of Clue Reports | Contract Language/Legal Issue; Information Furnish10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action T10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling | Company Position Upheld; Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Additional Monies Rec10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Mo10.0%
Cust Service Claim Handling | Corrective Action Taken; Additional Monies Received; Information Furnished10.0%
Cust Srvc Policy Holder Srvcs | Complaint Withdrawn10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Fu10.0%
Use of Credit Reports | Information Furnished; Insufficient Information10.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Contract Language/Legal Issue10.0%
Unauthorized Acts; Use of Credit Reports | Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Inf10.0%
Cust Service Claim Handling | Information Furnished; Claim Settled; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Claim Settled10.0%
Cust Srvc Policy Holder Srvcs; Other | Company Position Upheld; Information Furnished10.0%
Liability Dispute | Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected10.0%
Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Additional Payment Expected; Information Furni10.0%
Liability Dispute | Question of Fact; Company Position Upheld10.0%
Refusal to Insure | Company Position Upheld; Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective10.0%
Assignment of Benefits | Contract Language/Legal Issue; Question of Fact10.0%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Payment Expected10.0%
Cust Srvc Policy Holder Srvcs; Unauthorized Acts | Corrective Action Taken; Information Furnished10.0%
Assignment of Benefits | Information Furnished; Claim Settled; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Langu10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled10.0%
Other | Information Furnished; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Language/Legal Issue10.0%
Endorsement / Rider | Company Position Upheld; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact;10.0%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Contract10.0%
Liability Dispute | Company Position Upheld; Question of Fact10.0%
Unauthorized Acts | Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Question of Fact; Company Posit10.0%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled10.0%
Cust Service Claim Handling; Other | Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Mo10.0%
Unsatisfactory Settle/Offer | Question of Fact; Record Only; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Contract Language/Legal Issue10.0%
Use of Credit Reports | Information Furnished; Corrective Action Taken; Question of Fact10.0%
Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Appraisal Process Invoked10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Other | Claim Settled; Question of Fact; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Question of Fact10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Langu10.0%
Cust Service Claim Handling | Corrective Action Taken; Contract Language/Legal Issue; Claim Settled10.0%
Endorsement / Rider | Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Claim Settled; Information Furnished10.0%
Unauthorized Acts | Question of Fact; Information Furnished10.0%
Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected10.0%
Liability Dispute | Question of Fact; Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Furnished10.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected10.0%
Liability Dispute | Question of Fact; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled10.0%
Use of Credit Reports | Contract Language/Legal Issue; Policy Not In Force; Information Furnished10.0%
Use of Credit Reports | Information Furnished; Contract Language/Legal Issue; Policy Not In Force10.0%
Other | Information Furnished; Company Position Upheld; Policy Not In Force10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Claim Settled10.0%
Cust Service Claim Handling; Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Contract Language/Legal10.0%
Misrepresentation | Contract Language/Legal Issue; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnished10.0%
Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Fur10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Additional Monies Received10.0%
Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact; Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling | Corrective Action Taken; Contract Language/Legal Issue; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Company Positi10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue10.0%
Liability Dispute | Question of Fact; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Question of Fac10.0%
Use Of Clue Reports | Company Position Upheld; Question of Fact; Information Furnished10.0%
Unsatisfactory Settle/Offer | Insufficient Information; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Monies Received10.0%
Liability Dispute | Claim Settled; Additional Payment Expected; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information 10.0%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Company Position Upheld; Information Furnished; Contract Language10.0%
Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim Settled10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished10.0%
Misrepresentation | Contract Language/Legal Issue; Additional Monies Received; Question of Fact10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Payment Expected10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fac10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Information Furnished10.0%
Improper Inducements | Information Furnished10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Question of Fact; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Appraisal Process Invoked; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Corr10.0%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional M10.0%
Use of Credit Reports | Contract Language/Legal Issue; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Question of Fact; Appraisal Process Invoked; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Corrective Action 10.0%
Cust Service Claim Handling | Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Complaint Withdrawn10.0%
Cust Service Claim Handling | Question of Fact; Additional Payment Expected10.0%
Cust Service Claim Handling | Claim Settled; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received10.0%
Cust Service Claim Handling | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Ac10.0%
Cust Service Claim Handling | Policy Not In Force; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal 10.0%
Use Of Clue Reports | Contract Language/Legal Issue; Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Clai10.0%
Use of Credit Reports | Question of Fact; Referred for Disciplinary Actn10.0%
Misrepresentation | Question of Fact10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Question of Fact; Information Furnished; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Question of Fact; Claim Settled10.0%
Other | Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue10.0%
Use Of Clue Reports | Question of Fact; Company Position Upheld10.0%
Liability Dispute | Contract Language/Legal Issue10.0%
Other | No Jurisdiction10.0%
Liability Dispute; Post-Claim Underwriting | Question of Fact; Company Position Upheld10.0%
Misrepresentation | Question of Fact; Company Position Upheld; Contract Language/Legal Issue10.0%
Misrepresentation | Question of Fact; Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling; Other | Corrective Action Taken10.0%
Conversion | Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Langu10.0%
Unauthorized Acts | Company Position Upheld; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling | Additional Payment Expected; Question of Fact; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked; Question of Fact; Contract Languag10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled10.0%
Unauthorized Acts | Question of Fact10.0%
Unauthorized Acts | Company Position Upheld10.0%
Use of Credit Reports | Company Position Upheld; Question of Fact10.0%
Endorsement / Rider; Notice Requirements | Additional Monies Received; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fa10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected10.0%
Endorsement / Rider | Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Claim Se10.0%
Use of Credit Reports | Corrective Action Taken10.0%
Liability Dispute | Claim Settled; Contract Language/Legal Issue; Question of Fact10.0%
Use of Credit Reports | Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact10.0%
Post-Claim Underwriting; Use Of Clue Reports | Information Furnished10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact10.0%
Liability Dispute | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settle10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue10.0%
Endorsement / Rider | Information Furnished10.0%
Use Of Clue Reports | Contract Language/Legal Issue; Question of Fact; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of F10.0%
Agent Handling10.0%
Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting | Question of Fact10.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling | Question of Fact10.0%
Post-Claim Underwriting | Information Furnished10.0%
Liability Dispute | Additional Payment Expected; Complainant Retained Attorney10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled10.0%
Agent Handling; Use of Credit Reports | Company Position Upheld; Information Furnished10.0%
Post-Claim Underwriting | Information Furnished; Contract Language/Legal Issue10.0%
Liability Dispute; Unfair Discrim-Clms Handling | Question of Fact10.0%
Liability Dispute | Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney10.0%
Other | Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Additional Monies Received10.0%
Unfair Discrim-Clms Handling | Claim Settled; Contract Language/Legal Issue10.0%
Liability Dispute | Entered Into Arbitration10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact10.0%
Use Of Clue Reports | Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Corrective Action Taken10.0%
Assignment of Benefits; Cust Service Claim Handling | Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer; Usual And Customary | Additional Payment Expected; Question of Fact10.0%
Endorsement / Rider; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled10.0%
Endorsement / Rider | Corrective Action Taken10.0%
Agent Handling; Cust Service Claim Handling | Question of Fact10.0%
Assignment of Benefits; Cust Service Claim Handling | Question of Fact10.0%
Liability Dispute | Complainant Retained Attorney; Question of Fact10.0%
Unauthorized Acts | Corrective Action Taken10.0%
Endorsement / Rider | Contract Language/Legal Issue; Company Position Upheld10.0%
Claimant Fraud; Cust Service Claim Handling | Corrective Action Taken10.0%
Cust Service Claim Handling; Discl-Fee Schd/Clms Proc Gdlns | Claim Settled10.0%
Cust Service Claim Handling | Question of Fact; Information Furnished; Other10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact10.0%
Other | Referred To10.0%
Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Corrective Action 10.0%
Cust Service Claim Handling | Claim Settled; Corrective Action Taken10.0%
Cust Service Claim Handling | Other; Information Furnished10.0%
Other | Company Position Upheld; Information Furnished10.0%
Liability Dispute | Claim Settled; Additional Monies Received10.0%
Cust Service Claim Handling | Claim Settled; Question of Fact; Additional Monies Received10.0%
Liability Dispute; Post-Claim Underwriting | Contract Language/Legal Issue10.0%
Agent Handling | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected10.0%
Liability Dispute | Question of Fact; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q10.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Failure to Timely Respond; Contract 10.0%
Post-Claim Underwriting; Use Of Clue Reports | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling | Question of Fact; Corrective Action Taken10.0%
Agent Handling | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Question of Fact10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Contract Language/Legal Issue10.0%
Notice Requirements; Unauthorized Acts | Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling; Use Of Clue Reports | Contract Language/Legal Issue; Information Furnished10.0%
Misrepresentation | Company Position Upheld; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Entered Into Arbitration; Complainant 10.0%
Notice Requirements; Unauthorized Acts | Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact10.0%
Notice Requirements | Information Furnished10.0%
Refusal to Insure | Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Appraisal Process Invoked10.0%
Agent Handling | Question of Fact; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Contract Language/Legal Issue; Additional Payment Expected10.0%
Usual And Customary | Information Furnished; Claim Settled10.0%
Liability Dispute | Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled10.0%
Liability Dispute | Complainant Retained Attorney; Additional Payment Expected10.0%
Unauthorized Acts; Use of Credit Reports | Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Additional Payment Expected10.0%
Post-Claim Underwriting | Question of Fact; Information Furnished10.0%
Claimant Fraud | Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Complainant Retained Attorney; Question of Fact10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled10.0%
Use Of Clue Reports | Corrective Action Taken10.0%
Other | Information Furnished; Policy Not In Force10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Additional Payment Expected; I10.0%
Identification Card Issue | Company Position Upheld; Information Furnished10.0%
Liability Dispute | Question of Fact; Entered Into Arbitration10.0%
Agent Handling | Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Question of Fact10.0%
Agent Handling | Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken10.0%
Other | Claim Settled; Insufficient Information10.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Additional Payment Expected10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished10.0%
Cust Service Claim Handling | Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Information 10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question o10.0%
Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue10.0%
Liability Dispute | Question of Fact; Additional Payment Expected; Information Furnished10.0%
Other | Contract Language/Legal Issue; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Failure to Timely Respond10.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Complainant Retained Attorney10.0%
Liability Dispute | Information Furnished; Question of Fact; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Information Furnished10.0%
Other | Additional Monies Received; Information Furnished10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Additional Monies Received10.0%
Use Of Clue Reports | Referred To; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Complainant Retained Attorney10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Complainant Retained Attorney10.0%
Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact10.0%
Agent Handling; Use of Credit Reports | Other10.0%
Agent Handling; Unsatisfactory Settle/Offer | Entered Into Mediation; Question of Fact; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Appraisal Process Invoked; Additional Monie10.0%
Unsatisfactory Settle/Offer | Claim Settled; Complainant Retained Attorney; Question of Fact10.0%
Use Of Clue Reports; Use of Credit Reports | Information Furnished10.0%
Unsatisfactory Settle/Offer | Entered Into Arbitration; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Complainant Retained Attorney; Additional Payment Expected10.0%
Agent Handling; Other | Information Furnished10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Additional Payment Expected; Information Furnished10.0%
Use Of Clue Reports | Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Information Furnished10.0%
Use Of Clue Reports | Information Furnished; Rate Problem Resolved10.0%
Assignment of Benefits | Corrective Action Taken; Information Furnished10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Additional Payment Expected10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Addi10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Recei10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Information Furnished10.0%
Liability Dispute | Contract Language/Legal Issue; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished10.0%
Use of Credit Reports | Insufficient Information10.0%
Other | Information Furnished; Referred To10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Entered Into Arbitration; Information Furnished10.0%
Claimant Fraud | Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney; Additional Payment Expected10.0%
Liability Dispute | Information Furnished; Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received10.0%
Endorsement / Rider | Information Furnished; Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Monies Received10.0%

Complaints by Year

  • 2026: 141 complaints
  • 2025: 489 complaints
  • 2024: 511 complaints
  • 2023: 625 complaints
  • 2022: 575 complaints
  • 2021: 483 complaints
  • 2020: 378 complaints
  • 2019: 401 complaints
  • 2018: 360 complaints
  • 2017: 400 complaints
  • 2016: 442 complaints
  • 2015: 350 complaints
  • 2014: 330 complaints
  • 2013: 281 complaints
  • 2012: 176 complaints

Recent homeowners Complaints Against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Texas

Frequently Asked Questions

How many homeowners complaints does ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY have in Texas?

ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 5942 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (2620), Claim denial (925), Premium or billing dispute (725), Policy cancellation (103), Unsatisfactory Settle/Offer | Question of Fact (89).

How does ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY's homeowners record in Texas compare to other states?

ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 5942 homeowners complaints in Texas out of 5949 total homeowners complaints nationwide. That is 99.9% of their homeowners volume.

Where can I file a homeowners complaint against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.

Related Pages

ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY homeowners Complaints in Other States

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