ALLSTATE INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 629 homeowners insurance complaints filed against ALLSTATE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 629
- Total Complaints (All Types): 764
- homeowners Share: 82.3%
- NAIC Complaint Ratio: 0.29
- AI Risk Score: 45/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 185 | 29.4% |
| Claim denial | 116 | 18.4% |
| Premium or billing dispute | 68 | 10.8% |
| Unfair settlement | 30 | 4.8% |
| Use of Credit Reports | Information Furnished | 15 | 2.4% |
| Policy cancellation | 14 | 2.2% |
| Misleading sales | 14 | 2.2% |
| Other | Information Furnished | 14 | 2.2% |
| Agent Handling | Information Furnished | 7 | 1.1% |
| Nonrenewal | Underwriting | Company Position Substantiated | 4 | 0.6% |
| Unsatisfactory Settle/Offer | Question of Fact | 4 | 0.6% |
| Unauthorized Acts | Information Furnished | 4 | 0.6% |
| Other | No Jurisdiction | 4 | 0.6% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 0.5% |
| Misrepresentation | Information Furnished | 3 | 0.5% |
| Adjuster Handling | Claim Handling | 3 | 0.5% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 3 | 0.5% |
| Liability Dispute | Question of Fact | 3 | 0.5% |
| Not Within TDI Jurisdiction | No Jurisdiction | 3 | 0.5% |
| Unsatisfactory Settle/Offer | Insufficient Information | 3 | 0.5% |
| Closed-Lack Of Info Cmplainant | Insufficient Information | 3 | 0.5% |
| Unsatisfactory Settle/Offer | Information Furnished | 3 | 0.5% |
| Use of Credit Reports | Question of Fact; Information Furnished | 2 | 0.3% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Unsatisfactory Offer | Claim Handling | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.3% |
| Lead Cards | Corrective Action Taken | 2 | 0.3% |
| Cust Service Claim Handling | Insufficient Information | 2 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 2 | 0.3% |
| Use of Credit Reports | Information Furnished; Company Position Upheld | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 0.3% |
| Cust Service Claim Handling | Corrective Action Taken; Claim Settled; Information Furnished | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact | 1 | 0.2% |
| Misrepresentation | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Mo | 1 | 0.2% |
| Claim Handling Other | Claim Handling | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.2% |
| Other | Corrective Action Taken; Information Furnished | 1 | 0.2% |
| Liability Dispute | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional M | 1 | 0.2% |
| Post-Claim Underwriting | Information Furnished; Insufficient Information | 1 | 0.2% |
| Endorsement / Rider | Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Use of Credit Reports | Insufficient Information; Information Furnished | 1 | 0.2% |
| Improper Inducements | Corrective Action Taken; Information Furnished | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Other; Use of Credit Reports | Information Furnished | 1 | 0.2% |
| Unauthorized Acts | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Use of Credit Reports | Question of Fact | 1 | 0.2% |
| Use of Credit Reports | Information Furnished; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.2% |
| Nonrenewal | Underwriting | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Claim Settled | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unauthorized Acts; Use of Credit Reports | Complaint Withdrawn | 1 | 0.2% |
| Surcharge (Homeowner’s) Insurance or Safe Driver Incentive Program SDIP | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Contract Language/Legal | 1 | 0.2% |
| Cust Service Claim Handling; Use of Credit Reports | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Corrective Action Taken; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | Claim Settled; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.2% |
| Excessive Charges | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Other | Question of Fact | 1 | 0.2% |
| Other | Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/ | 1 | 0.2% |
| Use of Credit Reports | Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Claim Settled | 1 | 0.2% |
| Post-Claim Underwriting | Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.2% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.2% |
| Agent Handling | Question of Fact | 1 | 0.2% |
| Other; Post-Claim Underwriting | Question of Fact | 1 | 0.2% |
| Use Of Clue Reports | Information Furnished | 1 | 0.2% |
| Coverage dispute | 1 | 0.2% |
| Agent Handling | Consumer Withdraw | 1 | 0.2% |
| Agent Handling | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.2% |
| Not Within TDI Jurisdiction | Record Only | 1 | 0.2% |
| Liability Dispute | Corrective Action Taken; Additional Payment Expected; Complainant Retained Attorney | 1 | 0.2% |
| Claimant Fraud | Question of Fact | 1 | 0.2% |
| Agent Handling | Contract Language/Legal Issue | 1 | 0.2% |
| Assignment of Benefits | Contract Language/Legal Issue | 1 | 0.2% |
| Liability Dispute | Corrective Action Taken | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue | 1 | 0.2% |
| Closed-Lack Of Info Cmplainant | Information Furnished | 1 | 0.2% |
| Other | No Jurisdiction; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Other | Referred for Disciplinary Actn; No Enforcement Case Opened | 1 | 0.2% |
| Closed-Lack Of Info Cmplainant | Record Only | 1 | 0.2% |
| Agent Handling; Other | Contract Language/Legal Issue | 1 | 0.2% |
| Not Within TDI Jurisdiction; Other | Insufficient Information; No Jurisdiction | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled | 1 | 0.2% |
| Agent Handling | 1 | 0.2% |
| Liability Dispute; Post-Claim Underwriting | Corrective Action Taken | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received | 1 | 0.2% |
| Notice Requirements; Other | Company Position Upheld | 1 | 0.2% |
| Other | Information Furnished; Additional Payment Expected | 1 | 0.2% |
| Post-Claim Underwriting | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.2% |
| Agent Handling | Information Furnished; Question of Fact | 1 | 0.2% |
| Closed-Lack Of Info Cmplainant; Other | Question of Fact; Insufficient Information | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Insufficient Information; Claim Settled; Additional Monies Received | 1 | 0.2% |
| Use of Credit Reports | Record Only | 1 | 0.2% |
| Unauthorized Acts | Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | Company Position Upheld | 1 | 0.2% |
| Refusal to Insure | Policy Not In Force | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.2% |
| Not Within TDI Jurisdiction | 1 | 0.2% |
| Agent Handling | Insufficient Information; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Failure to Timely Respond; Quest | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected | 1 | 0.2% |
| Other; Use Of Clue Reports | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Use of Credit Reports | Insufficient Information | 1 | 0.2% |
| Liability Dispute | Question of Fact; Information Furnished | 1 | 0.2% |
| Other | Contract Language/Legal Issue; Information Furnished | 1 | 0.2% |
| Improper Inducements | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction; Contract Language/Legal Issue | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | No Jurisdiction; Information Furnished | 1 | 0.2% |
| Use of Credit Reports | Company Position Upheld | 1 | 0.2% |
| Liability Dispute; Unrecorded Documents | 1 | 0.2% |
| Other | Insufficient Information | 1 | 0.2% |
| Claimant Fraud | Insufficient Information | 1 | 0.2% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 512 |
| Connecticut | 117 |
Recent homeowners Complaints Against ALLSTATE INSURANCE COMPANY
- homeowners Complaint #CT-7085256-9a60dd40 — Connecticut (2026-05-01)
- homeowners Complaint #TX-454525-3336c25c — Texas (2026-04-23)
- homeowners Complaint #CT-7083957-26a6bd07 — Connecticut (2026-03-19)
- homeowners Complaint #TX-450307-90053530 — Texas (2026-03-16)
- homeowners Complaint #TX-448862-7bebfb1d — Texas (2026-02-27)
- homeowners Complaint #CT-7082148-cb67b747 — Connecticut (2026-01-28)
- homeowners Complaint #TX-443554-1f6c15b4 — Texas (2026-01-02)
- homeowners Complaint #TX-442596-1f6c15b4 — Texas (2025-12-17)
- homeowners Complaint #TX-442067-1f6c15b4 — Texas (2025-12-11)
- homeowners Complaint #CT-7080803-9a3ef1eb — Connecticut (2025-12-10)
Frequently Asked Questions
How many homeowners complaints does ALLSTATE INSURANCE COMPANY have?
ALLSTATE INSURANCE COMPANY has 629 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with ALLSTATE INSURANCE COMPANY?
The most common homeowners complaint issues for ALLSTATE INSURANCE COMPANY are: Delayed payment (185), Claim denial (116), Premium or billing dispute (68), Unfair settlement (30), Use of Credit Reports | Information Furnished (15).
Which states have the most homeowners complaints against ALLSTATE INSURANCE COMPANY?
The states with the most homeowners complaints against ALLSTATE INSURANCE COMPANY are: Texas (512), Connecticut (117).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
ALLSTATE INSURANCE COMPANY Complaints by State
- ALLSTATE INSURANCE COMPANY Complaints in California
- ALLSTATE INSURANCE COMPANY Complaints in Texas
- ALLSTATE INSURANCE COMPANY Complaints in New York
- ALLSTATE INSURANCE COMPANY Complaints in Florida
- ALLSTATE INSURANCE COMPANY Complaints in Illinois
- ALLSTATE INSURANCE COMPANY Complaints in Pennsylvania
- ALLSTATE INSURANCE COMPANY Complaints in Ohio
- ALLSTATE INSURANCE COMPANY Complaints in Georgia
- ALLSTATE INSURANCE COMPANY Complaints in North Carolina
- ALLSTATE INSURANCE COMPANY Complaints in New Jersey