AMERICAN SECURITY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 218 homeowners insurance complaints filed against AMERICAN SECURITY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 218
Total homeowners Complaints (All States): 242
Texas Share: 90.1%
NAIC Complaint Ratio: 0.9
AI Risk Score: 55/100

Analysis: AMERICAN SECURITY INSURANCE COMPANY homeowners in Texas

AMERICAN SECURITY INSURANCE COMPANY has accumulated 218 homeowners insurance complaints from consumers in Texas. Across all states, AMERICAN SECURITY INSURANCE COMPANY has 242 total homeowners complaints, making Texas responsible for 90.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 138 complaints. Other common issues include Claim denial (37), Premium or billing dispute (13), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact (2).

The most active year was 2026 with 4 complaints filed.

Consumers in Texas who have homeowners disputes with AMERICAN SECURITY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	138	63.3%
Claim denial	37	17.0%
Premium or billing dispute	13	6.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Question of Fact	2	0.9%
Unsatisfactory Settle/Offer \| Additional Payment Expected	2	0.9%
Cust Service Claim Handling \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Appraisal Process Invoked	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; I	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additional Monies Received	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Questio	1	0.5%
Cust Srvc Policy Holder Srvcs; Other \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	1	0.5%
Unauthorized Acts \| Company Position Upheld; Information Furnished; Question of Fact	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Posi	1	0.5%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Claim Settled	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Q	1	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	0.5%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	1	0.5%
Policy cancellation	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.5%
Not Within TDI Jurisdiction \| No Jurisdiction	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Complainant Retained Attorney; No Jurisdiction	1	0.5%
Other \| Information Furnished; No Jurisdiction; Policy Issued/Restored	1	0.5%

Complaints by Year

2026: 4 complaints
2025: 28 complaints
2024: 69 complaints
2023: 32 complaints
2022: 20 complaints
2021: 15 complaints
2020: 6 complaints
2019: 10 complaints
2018: 10 complaints
2017: 9 complaints
2016: 7 complaints
2015: 2 complaints
2014: 3 complaints
2013: 1 complaints
2012: 2 complaints

Recent homeowners Complaints Against AMERICAN SECURITY INSURANCE COMPANY in Texas

homeowners Complaint #TX-450215-98f33af6 (2026-03-13) — Delayed payment
homeowners Complaint #TX-448978-98f33af6 (2026-03-02) — Delayed payment
homeowners Complaint #TX-448495-98f33af6 (2026-02-24) — Delayed payment
homeowners Complaint #TX-447809-c1049dab (2026-02-17) — Cust Service Claim Handling | Company Position Upheld; Question of Fact; Contract Language/Legal Issue
homeowners Complaint #TX-442761-14ba8475 (2025-12-18) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Appraisal Process Invoked
homeowners Complaint #TX-439410-98f33af6 (2025-11-10) — Delayed payment
homeowners Complaint #TX-437469-98f33af6 (2025-10-20) — Delayed payment
homeowners Complaint #TX-437441-adc5bd1f (2025-10-20) — Claim denial
homeowners Complaint #TX-437435-adc5bd1f (2025-10-20) — Claim denial
homeowners Complaint #TX-435359-14ba8475 (2025-09-24) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I

Frequently Asked Questions

How many homeowners complaints does AMERICAN SECURITY INSURANCE COMPANY have in Texas?

AMERICAN SECURITY INSURANCE COMPANY has 218 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with AMERICAN SECURITY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (138), Claim denial (37), Premium or billing dispute (13), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact (2), Unsatisfactory Settle/Offer | Additional Payment Expected (2).

How does AMERICAN SECURITY INSURANCE COMPANY's homeowners record in Texas compare to other states?

AMERICAN SECURITY INSURANCE COMPANY has 218 homeowners complaints in Texas out of 242 total homeowners complaints nationwide. That is 90.1% of their homeowners volume.

Where can I file a homeowners complaint against AMERICAN SECURITY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.