AMICA MUTUAL INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 456 homeowners insurance complaints filed against AMICA MUTUAL INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 456
- Total Complaints (All Types): 554
- homeowners Share: 82.3%
- NAIC Complaint Ratio: 0.15
- AI Risk Score: 44/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 184 | 40.4% |
| Premium or billing dispute | 81 | 17.8% |
| Claim denial | 65 | 14.3% |
| Policy cancellation | 17 | 3.7% |
| Unfair settlement | 5 | 1.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 0.7% |
| Unsatisfactory Settle/Offer | Question of Fact | 3 | 0.7% |
| Cust Service Claim Handling | Question of Fact | 3 | 0.7% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 2 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 2 | 0.4% |
| Post-Claim Underwriting | Question of Fact | 2 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 2 | 0.4% |
| Refusal to Insure | Company Position Upheld; Information Furnished | 2 | 0.4% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Questio | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Positio | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim S | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Information Furnished | 1 | 0.2% |
| Refusal to Insure | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Excessive Charges | Underwriting | Insufficient Information | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Nonrenewal | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled | 1 | 0.2% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; I | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.2% |
| Underwriting Other | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu | 1 | 0.2% |
| Excessive Charges | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Additional Monies Received | 1 | 0.2% |
| Notice Requirements | Information Furnished; Policy Not In Force; Contract Language/Legal Issue | 1 | 0.2% |
| Misleading sales | 1 | 0.2% |
| Liability Dispute | Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E | 1 | 0.2% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Use Of Clue Reports | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled | 1 | 0.2% |
| Other | Information Furnished | 1 | 0.2% |
| Refusal to Insure | Contract Language/Legal Issue | 1 | 0.2% |
| Notice Requirements | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Endorsement / Rider | Information Furnished; Referred for Disciplinary Actn | 1 | 0.2% |
| Cust Service Claim Handling | Claim Settled | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Liability Dispute | Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Post-Claim Underwriting | Additional Monies Received; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Post-Claim Underwriting | Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Overcharges | Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue | 1 | 0.2% |
| Post-Claim Underwriting | Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Disaster; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim | 1 | 0.2% |
| Agent Handling; Refusal to Insure | Corrective Action Taken | 1 | 0.2% |
| Use Of Clue Reports | Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact; Claim Settle | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unauthorized Acts; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.2% |
| Refusal to Insure | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Closed-Lack Of Info Cmplainant; Not Within TDI Jurisdiction | Insufficient Information | 1 | 0.2% |
| Other; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Entered Into Arbitr | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.2% |
| Assignment of Benefits | Corrective Action Taken; Claim Settled; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Additiona | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.2% |
| Use Of Clue Reports | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling | Question of Fact; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.2% |
| Refusal to Insure | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Claim Settled; Additional Monies Received | 1 | 0.2% |
| Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.2% |
| Liability Dispute | Company Position Upheld; Information Furnished; Entered Into Arbitration | 1 | 0.2% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 422 |
| Connecticut | 34 |
Recent homeowners Complaints Against AMICA MUTUAL INSURANCE COMPANY
- homeowners Complaint #TX-455225-a98e08e4 — Texas (2026-04-30)
- homeowners Complaint #TX-453669-22cc08ac — Texas (2026-04-15)
- homeowners Complaint #TX-452553-b00e8757 — Texas (2026-04-06)
- homeowners Complaint #TX-452348-a98e08e4 — Texas (2026-04-02)
- homeowners Complaint #CT-7084333-61a1d59d — Connecticut (2026-04-02)
- homeowners Complaint #TX-444702-54fc8601 — Texas (2026-01-14)
- homeowners Complaint #TX-444412-e2686365 — Texas (2026-01-12)
- homeowners Complaint #TX-444296-5e1b32bd — Texas (2026-01-09)
- homeowners Complaint #TX-443927-98059572 — Texas (2026-01-06)
- homeowners Complaint #TX-443922-3af90160 — Texas (2026-01-06)
Frequently Asked Questions
How many homeowners complaints does AMICA MUTUAL INSURANCE COMPANY have?
AMICA MUTUAL INSURANCE COMPANY has 456 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with AMICA MUTUAL INSURANCE COMPANY?
The most common homeowners complaint issues for AMICA MUTUAL INSURANCE COMPANY are: Delayed payment (184), Premium or billing dispute (81), Claim denial (65), Policy cancellation (17), Unfair settlement (5).
Which states have the most homeowners complaints against AMICA MUTUAL INSURANCE COMPANY?
The states with the most homeowners complaints against AMICA MUTUAL INSURANCE COMPANY are: Texas (422), Connecticut (34).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
AMICA MUTUAL INSURANCE COMPANY Complaints by State
- AMICA MUTUAL INSURANCE COMPANY Complaints in California
- AMICA MUTUAL INSURANCE COMPANY Complaints in Texas
- AMICA MUTUAL INSURANCE COMPANY Complaints in New York
- AMICA MUTUAL INSURANCE COMPANY Complaints in Florida
- AMICA MUTUAL INSURANCE COMPANY Complaints in Illinois
- AMICA MUTUAL INSURANCE COMPANY Complaints in Pennsylvania
- AMICA MUTUAL INSURANCE COMPANY Complaints in Ohio
- AMICA MUTUAL INSURANCE COMPANY Complaints in Georgia
- AMICA MUTUAL INSURANCE COMPANY Complaints in North Carolina
- AMICA MUTUAL INSURANCE COMPANY Complaints in New Jersey