Berkshire Hathaway Direct Insurance Company — homeowners Complaints in Texas

Detailed analysis of 140 homeowners insurance complaints filed against Berkshire Hathaway Direct Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 140
Total homeowners Complaints (All States): 144
Texas Share: 97.2%
NAIC Complaint Ratio: 21.19
AI Risk Score: 78/100

Analysis: Berkshire Hathaway Direct Insurance Company homeowners in Texas

Berkshire Hathaway Direct Insurance Company has accumulated 140 homeowners insurance complaints from consumers in Texas. Across all states, Berkshire Hathaway Direct Insurance Company has 144 total homeowners complaints, making Texas responsible for 97.2% of the volume.

The most frequent complaint sub-type is Delayed payment with 93 complaints. Other common issues include Premium or billing dispute (26), Claim denial (9), Policy cancellation (5).

The most active year was 2026 with 13 complaints filed.

Consumers in Texas who have homeowners disputes with Berkshire Hathaway Direct Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	93	66.4%
Premium or billing dispute	26	18.6%
Claim denial	9	6.4%
Policy cancellation	5	3.6%
Cust Service Claim Handling \| Contract Language/Legal Issue; Company Position Upheld	1	0.7%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.7%
Other \| Information Furnished; Question of Fact	1	0.7%
Misleading sales	1	0.7%
Misrepresentation; Other \| Contract Language/Legal Issue; Question of Fact	1	0.7%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	0.7%
Refusal to Insure \| Contract Language/Legal Issue; Question of Fact	1	0.7%

Complaints by Year

2026: 13 complaints
2025: 27 complaints
2024: 30 complaints
2023: 23 complaints
2022: 24 complaints
2021: 19 complaints
2020: 3 complaints
2019: 1 complaints

Recent homeowners Complaints Against Berkshire Hathaway Direct Insurance Company in Texas

homeowners Complaint #TX-454572-b246e07e (2026-04-24) — Delayed payment
homeowners Complaint #TX-452876-dd04d3d0 (2026-04-08) — Delayed payment
homeowners Complaint #TX-451403-dd04d3d0 (2026-03-25) — Delayed payment
homeowners Complaint #TX-450843-1cd3bd49 (2026-03-20) — Delayed payment
homeowners Complaint #TX-450579-1cd3bd49 (2026-03-18) — Delayed payment
homeowners Complaint #TX-449850-3dcc07cf (2026-03-11) — Delayed payment
homeowners Complaint #TX-449012-dd04d3d0 (2026-03-02) — Delayed payment
homeowners Complaint #TX-448718-364bfe2b (2026-02-26) — Delayed payment
homeowners Complaint #TX-447335-f0064bb4 (2026-02-11) — Delayed payment
homeowners Complaint #TX-446276-dd04d3d0 (2026-01-30) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does Berkshire Hathaway Direct Insurance Company have in Texas?

Berkshire Hathaway Direct Insurance Company has 140 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Berkshire Hathaway Direct Insurance Company in Texas?

The most common issues are: Delayed payment (93), Premium or billing dispute (26), Claim denial (9), Policy cancellation (5), Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld (1).

How does Berkshire Hathaway Direct Insurance Company's homeowners record in Texas compare to other states?

Berkshire Hathaway Direct Insurance Company has 140 homeowners complaints in Texas out of 144 total homeowners complaints nationwide. That is 97.2% of their homeowners volume.

Where can I file a homeowners complaint against Berkshire Hathaway Direct Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.