Brighthouse Financial Insurance Complaints in Massachusetts

Brighthouse Financial has 10 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.

Key Statistics

Complaints in Massachusetts: 10
Total Complaints (All States): 368
Massachusetts Share: 2.7%
NAIC Complaint Ratio: 1.05
AI Risk Score: 50/100

Complaint Breakdown by Coverage Type in Massachusetts

Coverage Type	Complaints	% of Total
life	10	100.0%

Recent Brighthouse Financial Complaints in Massachusetts

life Complaint #IC-MOCSOY4B-SSDZLF (2025-11-10) — Benefit denial
life Complaint #IC-MOCSOY4B-EYVZ2E (2025-10-26) — Policy lapse
life Complaint #IC-MOCSOY4C-S8CD2W (2025-02-12) — Beneficiary dispute
life Complaint #IC-MOCSOY4B-JA8SLW (2025-02-02) — Misleading sales
life Complaint #IC-MOCSOY4B-3UZBQW (2024-08-30) — Benefit denial
life Complaint #IC-MOCSOY4B-797Y27 (2023-01-27) — Policy lapse
life Complaint #IC-MOCSOY4B-E3PDCE (2022-07-15) — Premium increase
life Complaint #IC-MOCSOY4B-3DBRTV (2022-05-30) — Beneficiary dispute
life Complaint #IC-MOCSOY4B-D40N60 (2021-12-04) — Cash value dispute
life Complaint #IC-MOCSOY4B-80EM9L (2021-06-25) — Cash value dispute

Frequently Asked Questions

How many complaints does Brighthouse Financial have in Massachusetts?

Brighthouse Financial has 10 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.

What types of insurance complaints are filed against Brighthouse Financial in Massachusetts?

The top complaint categories for Brighthouse Financial in Massachusetts are: life (10).

How does Brighthouse Financial's complaint record in Massachusetts compare to other states?

Brighthouse Financial has 10 complaints in Massachusetts out of 368 total complaints nationwide. That represents 2.7% of their total complaint volume.