CIGNA HEALTH AND LIFE INSURANCE COMPANY — general Complaints in Connecticut

Detailed analysis of 124 general insurance complaints filed against CIGNA HEALTH AND LIFE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

general Complaints in Connecticut: 124
Total general Complaints (All States): 124
Connecticut Share: 100.0%
NAIC Complaint Ratio: 2.67
AI Risk Score: 88/100

Analysis: CIGNA HEALTH AND LIFE INSURANCE COMPANY general in Connecticut

CIGNA HEALTH AND LIFE INSURANCE COMPANY has accumulated 124 general insurance complaints from consumers in Connecticut. Across all states, CIGNA HEALTH AND LIFE INSURANCE COMPANY has 124 total general complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Other with 118 complaints. Other common issues include Claim denial (4), Continuity of Care | PolicyHolder Service (1), Mental Health Parity | Claim Handling (1).

The most active year was 2026 with 17 complaints filed.

Consumers in Connecticut who have general disputes with CIGNA HEALTH AND LIFE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

general Complaint Issues in Connecticut

Issue Type	Complaints	%
Other	118	95.2%
Claim denial	4	3.2%
Continuity of Care \| PolicyHolder Service	1	0.8%
Mental Health Parity \| Claim Handling	1	0.8%

Complaints by Year

2026: 17 complaints
2025: 23 complaints
2024: 38 complaints
2023: 32 complaints
2022: 11 complaints
2021: 2 complaints
2017: 1 complaints

Recent general Complaints Against CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut

general Complaint #CT-7084598-509763d8 (2026-04-13) — Other
general Complaint #CT-7084535-e58d2f53 (2026-04-10) — Other
general Complaint #CT-7084201-68d1677e (2026-03-27) — Other
general Complaint #CT-7084177-68d1677e (2026-03-27) — Other
general Complaint #CT-7084130-854f1c2c (2026-03-25) — Other
general Complaint #CT-7084039-9913db77 (2026-03-23) — Other
general Complaint #CT-7083913-2b34b841 (2026-03-19) — Other
general Complaint #CT-7083711-069781e5 (2026-03-12) — Other
general Complaint #CT-7083423-df65b729 (2026-03-04) — Other
general Complaint #CT-7083379-488ede49 (2026-03-03) — Other

Frequently Asked Questions

How many general complaints does CIGNA HEALTH AND LIFE INSURANCE COMPANY have in Connecticut?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 124 general insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common general complaint issues with CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

The most common issues are: Other (118), Claim denial (4), Continuity of Care | PolicyHolder Service (1), Mental Health Parity | Claim Handling (1).

How does CIGNA HEALTH AND LIFE INSURANCE COMPANY's general record in Connecticut compare to other states?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 124 general complaints in Connecticut out of 124 total general complaints nationwide. That is 100.0% of their general volume.

Where can I file a general complaint against CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.