CIGNA HEALTH AND LIFE INSURANCE COMPANY — group Complaints in Connecticut

Detailed analysis of 9 group insurance complaints filed against CIGNA HEALTH AND LIFE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

group Complaints in Connecticut: 9
Total group Complaints (All States): 9
Connecticut Share: 100.0%
NAIC Complaint Ratio: 2.67
AI Risk Score: 88/100

Analysis: CIGNA HEALTH AND LIFE INSURANCE COMPANY group in Connecticut

CIGNA HEALTH AND LIFE INSURANCE COMPANY has accumulated 9 group insurance complaints from consumers in Connecticut. Across all states, CIGNA HEALTH AND LIFE INSURANCE COMPANY has 9 total group complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 3 complaints. Other common issues include Coverage dispute (2), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Claim Settled (1), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned (1).

The most active year was 2024 with 6 complaints filed.

Consumers in Connecticut who have group disputes with CIGNA HEALTH AND LIFE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

group Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	3	33.3%
Coverage dispute	2	22.2%
Co-pay, Deductible, and Co-Insurance Issues \| Claim Handling \| Claim Settled	1	11.1%
Co-pay, Deductible, and Co-Insurance Issues \| Claim Handling \| Company Position Overturned	1	11.1%
Provider or network dispute	1	11.1%
UR Procedure \| Claim Handling \| Company Position Overturned	1	11.1%

Complaints by Year

2024: 6 complaints
2023: 2 complaints
2022: 1 complaints

Recent group Complaints Against CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut

group Complaint #CT-7068132-7aee3cc3 (2024-09-18) — Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Claim Settled
group Complaint #CT-7063461-fffb3cc3 (2024-04-16) — Coverage dispute
group Complaint #CT-7063170-dab6c859 (2024-04-03) — Claim denial
group Complaint #CT-7063135-d92c0e4b (2024-04-02) — Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned
group Complaint #CT-7061817-983f149a (2024-02-19) — Claim denial
group Complaint #CT-7060677-1d14fc42 (2024-01-14) — Provider or network dispute
group Complaint #CT-7057309-939bb2db (2023-09-07) — Claim denial
group Complaint #CT-7054576-0027b8c9 (2023-05-23) — UR Procedure | Claim Handling | Company Position Overturned
group Complaint #CT-7045758-ca74a579 (2022-06-09) — Coverage dispute

Frequently Asked Questions

How many group complaints does CIGNA HEALTH AND LIFE INSURANCE COMPANY have in Connecticut?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 9 group insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common group complaint issues with CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

The most common issues are: Claim denial (3), Coverage dispute (2), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Claim Settled (1), Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned (1), Provider or network dispute (1).

How does CIGNA HEALTH AND LIFE INSURANCE COMPANY's group record in Connecticut compare to other states?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 9 group complaints in Connecticut out of 9 total group complaints nationwide. That is 100.0% of their group volume.

Where can I file a group complaint against CIGNA HEALTH AND LIFE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.