Cigna Insurance Complaints in Massachusetts
Cigna has 17 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 17
- Total Complaints (All States): 500
- Massachusetts Share: 3.4%
- NAIC Complaint Ratio: 1.31
- AI Risk Score: 75/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| disability | 10 | 58.8% |
| health | 7 | 41.2% |
Recent Cigna Complaints in Massachusetts
- health Complaint #IC-MNJR2PKP-TFPUP6 (2026-03-23) — Coverage gap
- health Complaint #IC-MNOR485R-PXBU2V (2026-03-14) — Prior authorization
- disability Complaint #IC-MNH9232T-Z8V4L6 (2026-02-18) — Delayed payment
- health Complaint #IC-MNUGW081-FLKJM7 (2026-02-17) — Premium increase
- disability Complaint #IC-MNHYRYUG-E66ZBR (2026-02-06) — Coverage termination
- disability Complaint #IC-MNJ1CW0R-28R35J (2025-12-28) — Benefit denial
- disability Complaint #IC-MNMLYHOD-PYI50Z (2025-12-27) — Delayed payment
- disability Complaint #IC-MNRYUWHY-DLIQQQ (2025-12-04) — Delayed payment
- health Complaint #IC-MNGJC48G-W13JLL (2025-11-17) — Coverage gap
- disability Complaint #IC-MNTEAT5D-VL7RZ8 (2025-10-25) — Delayed payment
Frequently Asked Questions
How many complaints does Cigna have in Massachusetts?
Cigna has 17 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against Cigna in Massachusetts?
The top complaint categories for Cigna in Massachusetts are: disability (10), health (7).
How does Cigna's complaint record in Massachusetts compare to other states?
Cigna has 17 complaints in Massachusetts out of 500 total complaints nationwide. That represents 3.4% of their total complaint volume.