ConnectiCare Benefits, Inc. — health Insurance Complaints
Analysis of 627 health insurance complaints filed against ConnectiCare Benefits, Inc., based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 627
- Total Complaints (All Types): 705
- health Share: 88.9%
- AI Risk Score: 49/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 110 | 17.5% |
| Delayed payment | 109 | 17.4% |
| Premium or billing dispute | 77 | 12.3% |
| Unfair settlement | 64 | 10.2% |
| Claim Procedure | Claim Handling | 31 | 4.9% |
| Coverage dispute | 30 | 4.8% |
| Policy cancellation | 27 | 4.3% |
| Provider or network dispute | 20 | 3.2% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Substantiated | 18 | 2.9% |
| Policy Service | PolicyHolder Service | 9 | 1.4% |
| Delivery of Policy | PolicyHolder Service | 9 | 1.4% |
| Claim Handling Other | Claim Handling | Claim Settled | 8 | 1.3% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | 6 | 1.0% |
| CPT Code Issue | Claim Handling | 6 | 1.0% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 6 | 1.0% |
| Misleading sales | 6 | 1.0% |
| Delivery of Policy | PolicyHolder Service | Company Position Overturned | 5 | 0.8% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned | 5 | 0.8% |
| Policy Service Other | PolicyHolder Service | 4 | 0.6% |
| Recoupment | Claim Handling | Company Position Substantiated | 4 | 0.6% |
| Payment Not Credited | PolicyHolder Service | 3 | 0.5% |
| UR Procedure | Claim Handling | 3 | 0.5% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 0.5% |
| Authorization Dispute | Claim Handling | 3 | 0.5% |
| Recoupment | Claim Handling | Claim Settled | 3 | 0.5% |
| Claim Procedure | Claim Handling | Claim Settled | 3 | 0.5% |
| Claim Handling Other | Claim Handling | 2 | 0.3% |
| Unprofessional Conduct | PolicyHolder Service | 2 | 0.3% |
| Policy Information | PolicyHolder Service | 2 | 0.3% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 2 | 0.3% |
| Other | 2 | 0.3% |
| Policy Information | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.3% |
| Claim Procedure | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.3% |
| Payment Not Credited | PolicyHolder Service | Company Position Substantiated | 2 | 0.3% |
| CPT Code Issue | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Surrender Problems | PolicyHolder Service | 1 | 0.2% |
| Access to Care | PolicyHolder Service | 1 | 0.2% |
| Recoupment | Claim Handling | 1 | 0.2% |
| Inadequate Reimbursement/Rates | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Referred to Outside Agency/Dept | 1 | 0.2% |
| Mandated Benefit | Claim Handling | Claim Settled | 1 | 0.2% |
| Access to Care | PolicyHolder Service | Claim Settled | 1 | 0.2% |
| Preventive Care | Claim Handling | Claim Settled | 1 | 0.2% |
| Lapsed | PolicyHolder Service | 1 | 0.2% |
| Notice Requirements | PolicyHolder Service | 1 | 0.2% |
| Pharmacy Benefits | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Preventive Care | Claim Handling | 1 | 0.2% |
| Unfair Negotiation | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Procedure | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Mandated Benefit | Claim Handling | Referred to Other Division for Possible Disciplinary Action | 1 | 0.2% |
| Authorization Dispute | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| UR INTERNAL/EXTERNAL APPEAL PROCEDURE | Claim Handling | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Claim Settled | 1 | 0.2% |
| Usual & Customary Fees | Claim Handling | Claim Settled | 1 | 0.2% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Company Position Overturned | 1 | 0.2% |
| Delivery of Policy | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Lapsed | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Mandated Benefit | Claim Handling | 1 | 0.2% |
| Abusive Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | Insufficient Information | 1 | 0.2% |
| Prompt Pay | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Usual, Customary, Reasonable (UCR) Charges | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Preventive Care | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Medically Necessary | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Recoupment | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| UR Procedure | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Fraud | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Claim Settled | 1 | 0.2% |
health Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 627 |
Recent health Complaints Against ConnectiCare Benefits, Inc.
- health Complaint #CT-7085576-296c324f — Connecticut (2026-05-12)
- health Complaint #CT-7085575-296c324f — Connecticut (2026-05-12)
- health Complaint #CT-7085524-296c324f — Connecticut (2026-05-12)
- health Complaint #CT-7085459-1b0da465 — Connecticut (2026-05-08)
- health Complaint #CT-7085388-91f06e3a — Connecticut (2026-05-06)
- health Complaint #CT-7085367-91f06e3a — Connecticut (2026-05-06)
- health Complaint #CT-7085207-822b6093 — Connecticut (2026-04-30)
- health Complaint #CT-7085202-822b6093 — Connecticut (2026-04-30)
- health Complaint #CT-7085175-d2d7c926 — Connecticut (2026-04-29)
- health Complaint #CT-7085118-d2d7c926 — Connecticut (2026-04-29)
Frequently Asked Questions
How many health complaints does ConnectiCare Benefits, Inc. have?
ConnectiCare Benefits, Inc. has 627 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with ConnectiCare Benefits, Inc.?
The most common health complaint issues for ConnectiCare Benefits, Inc. are: Claim denial (110), Delayed payment (109), Premium or billing dispute (77), Unfair settlement (64), Claim Procedure | Claim Handling (31).
Which states have the most health complaints against ConnectiCare Benefits, Inc.?
The states with the most health complaints against ConnectiCare Benefits, Inc. are: Connecticut (627).
health Complaints by State
ConnectiCare Benefits, Inc. Complaints by State
- ConnectiCare Benefits, Inc. Complaints in California
- ConnectiCare Benefits, Inc. Complaints in Texas
- ConnectiCare Benefits, Inc. Complaints in New York
- ConnectiCare Benefits, Inc. Complaints in Florida
- ConnectiCare Benefits, Inc. Complaints in Illinois
- ConnectiCare Benefits, Inc. Complaints in Pennsylvania
- ConnectiCare Benefits, Inc. Complaints in Ohio
- ConnectiCare Benefits, Inc. Complaints in Georgia
- ConnectiCare Benefits, Inc. Complaints in North Carolina
- ConnectiCare Benefits, Inc. Complaints in New Jersey