CONTINENTAL CASUALTY COMPANY — homeowners Complaints in Texas

Detailed analysis of 93 homeowners insurance complaints filed against CONTINENTAL CASUALTY COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 93
Total homeowners Complaints (All States): 93
Texas Share: 100.0%
NAIC Complaint Ratio: 7.08
AI Risk Score: 80/100

Analysis: CONTINENTAL CASUALTY COMPANY homeowners in Texas

CONTINENTAL CASUALTY COMPANY has accumulated 93 homeowners insurance complaints from consumers in Texas. Across all states, CONTINENTAL CASUALTY COMPANY has 93 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 48 complaints. Other common issues include Claim denial (26), Premium or billing dispute (5), Policy cancellation (2).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with CONTINENTAL CASUALTY COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	48	51.6%
Claim denial	26	28.0%
Premium or billing dispute	5	5.4%
Policy cancellation	2	2.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	1.1%
Cust Service Claim Handling \| Information Furnished; Additional Payment Expected; Question of Fact	1	1.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	1	1.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Addit	1	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	1.1%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	1.1%
Not Within TDI Jurisdiction \| Information Furnished; Contract Language/Legal Issue	1	1.1%
Cust Service Claim Handling \| Corrective Action Taken; Additional Monies Received	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	1.1%
Misleading sales	1	1.1%

Complaints by Year

2026: 1 complaints
2025: 6 complaints
2024: 16 complaints
2023: 7 complaints
2022: 9 complaints
2021: 8 complaints
2020: 4 complaints
2019: 1 complaints
2018: 9 complaints
2017: 1 complaints
2016: 6 complaints
2015: 7 complaints
2014: 4 complaints
2013: 5 complaints
2012: 9 complaints

Recent homeowners Complaints Against CONTINENTAL CASUALTY COMPANY in Texas

homeowners Complaint #TX-448869-23bff7f2 (2026-02-27) — Delayed payment
homeowners Complaint #TX-442180-23bff7f2 (2025-12-12) — Delayed payment
homeowners Complaint #TX-433870-bcd70404 (2025-09-08) — Claim denial
homeowners Complaint #TX-430749-23bff7f2 (2025-08-04) — Delayed payment
homeowners Complaint #TX-429824-23bff7f2 (2025-07-24) — Delayed payment
homeowners Complaint #TX-418887-3b97191a (2025-03-20) — Claim denial
homeowners Complaint #TX-415619-4cc0c67c (2025-02-10) — Claim denial
homeowners Complaint #TX-411815-23bff7f2 (2024-12-17) — Delayed payment
homeowners Complaint #TX-409153-23bff7f2 (2024-11-12) — Delayed payment
homeowners Complaint #TX-407802-9241de0b (2024-10-24) — Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue

Frequently Asked Questions

How many homeowners complaints does CONTINENTAL CASUALTY COMPANY have in Texas?

CONTINENTAL CASUALTY COMPANY has 93 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with CONTINENTAL CASUALTY COMPANY in Texas?

The most common issues are: Delayed payment (48), Claim denial (26), Premium or billing dispute (5), Policy cancellation (2), Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue (1).

How does CONTINENTAL CASUALTY COMPANY's homeowners record in Texas compare to other states?

CONTINENTAL CASUALTY COMPANY has 93 homeowners complaints in Texas out of 93 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against CONTINENTAL CASUALTY COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.