ESURANCE INSURANCE COMPANY — auto Complaints in Connecticut

Detailed analysis of 65 auto insurance complaints filed against ESURANCE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 65
Total auto Complaints (All States): 65
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.53
AI Risk Score: 50/100

Analysis: ESURANCE INSURANCE COMPANY auto in Connecticut

ESURANCE INSURANCE COMPANY has accumulated 65 auto insurance complaints from consumers in Connecticut. Across all states, ESURANCE INSURANCE COMPANY has 65 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 35 complaints. Other common issues include Adjuster Handling | Claim Handling | Company Position Substantiated (5), Unfair settlement (4), Claim denial (4).

The most active year was 2026 with 1 complaint filed.

Consumers in Connecticut who have auto disputes with ESURANCE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	35	53.8%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	5	7.7%
Unfair settlement	4	6.2%
Claim denial	4	6.2%
Actual Cash Value Dispute \| Claim Handling	3	4.6%
Adjuster Handling \| Claim Handling \| Company Position Overturned	2	3.1%
Policy cancellation	2	3.1%
Diminished Value \| Claim Handling \| Company Position Substantiated	1	1.5%
Loss of Use \| Claim Handling \| Company Position Substantiated	1	1.5%
Adjuster Handling \| Claim Handling	1	1.5%
Actual Cash Value Dispute \| Claim Handling \| Claim Settled	1	1.5%
Storage Fees \| Claim Handling \| Company Position Substantiated	1	1.5%
Loss of Use \| Claim Handling	1	1.5%
Excessive Charges \| Underwriting \| Insufficient Information	1	1.5%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	1	1.5%
Contributory Comparative Negligence \| Claim Handling \| Company Position Substantiated	1	1.5%
Storage Fees \| Claim Handling \| Claim Settled	1	1.5%

Complaints by Year

2026: 1 complaints
2025: 5 complaints
2024: 3 complaints
2023: 11 complaints
2022: 43 complaints
2021: 2 complaints

Recent auto Complaints Against ESURANCE INSURANCE COMPANY in Connecticut

auto Complaint #CT-7081830-971a00ab (2026-01-21) — Adjuster Handling | Claim Handling | Company Position Overturned
auto Complaint #CT-7077186-3db2e963 (2025-08-06) — Delayed payment
auto Complaint #CT-7076951-30776969 (2025-07-29) — Delayed payment
auto Complaint #CT-7076122-b8e9325d (2025-06-25) — Unfair settlement
auto Complaint #CT-7075941-63358a81 (2025-06-17) — Unfair settlement
auto Complaint #CT-7073139-b6ca285d (2025-03-05) — Policy cancellation
auto Complaint #CT-7069509-99d831ca (2024-11-01) — Diminished Value | Claim Handling | Company Position Substantiated
auto Complaint #CT-7060520-04efba6e (2024-01-08) — Delayed payment
auto Complaint #CT-7060380-958a61ba (2024-01-03) — Delayed payment
auto Complaint #CT-7060066-1f35c967 (2023-12-19) — Actual Cash Value Dispute | Claim Handling

Frequently Asked Questions

How many auto complaints does ESURANCE INSURANCE COMPANY have in Connecticut?

ESURANCE INSURANCE COMPANY has 65 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with ESURANCE INSURANCE COMPANY in Connecticut?

The most common issues are: Delayed payment (35), Adjuster Handling | Claim Handling | Company Position Substantiated (5), Unfair settlement (4), Claim denial (4), Actual Cash Value Dispute | Claim Handling (3).

How does ESURANCE INSURANCE COMPANY's auto record in Connecticut compare to other states?

ESURANCE INSURANCE COMPANY has 65 auto complaints in Connecticut out of 65 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against ESURANCE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.