EXPRESS SCRIPTS, INC. — health Complaints in Texas

Detailed analysis of 26 health insurance complaints filed against EXPRESS SCRIPTS, INC. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 26
Total health Complaints (All States): 26
Texas Share: 100.0%
AI Risk Score: 34/100

Analysis: EXPRESS SCRIPTS, INC. health in Texas

EXPRESS SCRIPTS, INC. has accumulated 26 health insurance complaints from consumers in Texas. Across all states, EXPRESS SCRIPTS, INC. has 26 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 7 complaints. Other common issues include Claim denial (6), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (3), Unsatisfactory Settle/Offer | No Jurisdiction (2).

The most active year was 2025 with 4 complaints filed.

Consumers in Texas who have health disputes with EXPRESS SCRIPTS, INC. can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	7	26.9%
Claim denial	6	23.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	3	11.5%
Unsatisfactory Settle/Offer \| No Jurisdiction	2	7.7%
Unsatisfactory Settle/Offer \| Insufficient Information; Company Position Upheld	1	3.8%
Unfair settlement	1	3.8%
Cust Service Claim Handling \| Company Position Upheld; Information Furnished	1	3.8%
Closed-Lack Of Info Cmplainant; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	3.8%
Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer \| No Jurisdiction	1	3.8%
Access to Care; Den/N-Pymt MD Nec RX; Other \| No Jurisdiction	1	3.8%
Coverage dispute	1	3.8%
Den/N-Pymt MD Nec RX \| Information Furnished	1	3.8%

Complaints by Year

2025: 4 complaints
2024: 3 complaints
2016: 1 complaints
2014: 5 complaints
2013: 9 complaints
2012: 4 complaints

Recent health Complaints Against EXPRESS SCRIPTS, INC. in Texas

health Complaint #TX-425899-ea221841 (2025-06-10) — Unsatisfactory Settle/Offer | Insufficient Information; Company Position Upheld
health Complaint #TX-425521-9b2749b6 (2025-06-04) — Unfair settlement
health Complaint #TX-418282-93a5eef4 (2025-03-12) — Delayed payment
health Complaint #TX-416108-f1b6e9db (2025-02-12) — Cust Service Claim Handling | Company Position Upheld; Information Furnished
health Complaint #TX-408467-93a5eef4 (2024-11-01) — Delayed payment
health Complaint #TX-407161-93a5eef4 (2024-10-16) — Delayed payment
health Complaint #TX-402397-93a5eef4 (2024-09-03) — Delayed payment
health Complaint #TX-157449-5325dc34 (2016-11-07) — Claim denial
health Complaint #TX-54456-79129179 (2014-02-12) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue
health Complaint #TX-54432-194fd315 (2014-02-12) — Closed-Lack Of Info Cmplainant; Unsatisfactory Settle/Offer | Contract Language/Legal Issue

Frequently Asked Questions

How many health complaints does EXPRESS SCRIPTS, INC. have in Texas?

EXPRESS SCRIPTS, INC. has 26 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with EXPRESS SCRIPTS, INC. in Texas?

The most common issues are: Delayed payment (7), Claim denial (6), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (3), Unsatisfactory Settle/Offer | No Jurisdiction (2), Unsatisfactory Settle/Offer | Insufficient Information; Company Position Upheld (1).

How does EXPRESS SCRIPTS, INC.'s health record in Texas compare to other states?

EXPRESS SCRIPTS, INC. has 26 health complaints in Texas out of 26 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against EXPRESS SCRIPTS, INC. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.