EXPRESS SCRIPTS INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 56 health insurance complaints filed against EXPRESS SCRIPTS INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 56
Total health Complaints (All States): 56
Texas Share: 100.0%
AI Risk Score: 40/100

Analysis: EXPRESS SCRIPTS INSURANCE COMPANY health in Texas

EXPRESS SCRIPTS INSURANCE COMPANY has accumulated 56 health insurance complaints from consumers in Texas. Across all states, EXPRESS SCRIPTS INSURANCE COMPANY has 56 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 17 complaints. Other common issues include Delayed payment (15), Unsatisfactory Settle/Offer | No Jurisdiction (7), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (4).

The most active year was 2024 with 1 complaint filed.

Consumers in Texas who have health disputes with EXPRESS SCRIPTS INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	17	30.4%
Delayed payment	15	26.8%
Unsatisfactory Settle/Offer \| No Jurisdiction	7	12.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	4	7.1%
Unsatisfactory Settle/Offer \| Information Furnished	3	5.4%
Unsatisfactory Settle/Offer \| No Jurisdiction; Additional Monies Received	2	3.6%
Coverage dispute	1	1.8%
Other \| No Jurisdiction	1	1.8%
Den/N-Pymt MD Nec RX \| No Jurisdiction	1	1.8%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	1.8%
Premium or billing dispute	1	1.8%
Coordination of Benefits; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	1.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction	1	1.8%
Claims Reimb/Bal Bill Problems \| Additional Monies Received; No Jurisdiction	1	1.8%

Complaints by Year

2024: 1 complaints
2016: 2 complaints
2015: 8 complaints
2014: 24 complaints
2013: 21 complaints

Recent health Complaints Against EXPRESS SCRIPTS INSURANCE COMPANY in Texas

health Complaint #TX-407006-acbf034f (2024-10-15) — Delayed payment
health Complaint #TX-122388-66d87b60 (2016-02-15) — Delayed payment
health Complaint #TX-124558-db210073 (2016-02-10) — Claim denial
health Complaint #TX-117853-6be8c3c8 (2015-12-29) — Delayed payment
health Complaint #TX-112585-9f261563 (2015-10-15) — Coverage dispute
health Complaint #TX-102649-5b86d38d (2015-07-13) — Other | No Jurisdiction
health Complaint #TX-101079-af2f7030 (2015-06-22) — Unsatisfactory Settle/Offer | No Jurisdiction; Additional Monies Received
health Complaint #TX-96448-59dae69b (2015-05-11) — Claim denial
health Complaint #TX-94419-58138776 (2015-04-17) — Delayed payment
health Complaint #TX-94395-0686984a (2015-04-17) — Claim denial

Frequently Asked Questions

How many health complaints does EXPRESS SCRIPTS INSURANCE COMPANY have in Texas?

EXPRESS SCRIPTS INSURANCE COMPANY has 56 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with EXPRESS SCRIPTS INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (17), Delayed payment (15), Unsatisfactory Settle/Offer | No Jurisdiction (7), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (4), Unsatisfactory Settle/Offer | Information Furnished (3).

How does EXPRESS SCRIPTS INSURANCE COMPANY's health record in Texas compare to other states?

EXPRESS SCRIPTS INSURANCE COMPANY has 56 health complaints in Texas out of 56 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against EXPRESS SCRIPTS INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.