FAMILY LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 62 health insurance complaints filed against FAMILY LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 62
Total health Complaints (All States): 62
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 33/100

Analysis: FAMILY LIFE INSURANCE COMPANY health in Texas

FAMILY LIFE INSURANCE COMPANY has accumulated 62 health insurance complaints from consumers in Texas. Across all states, FAMILY LIFE INSURANCE COMPANY has 62 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 37 complaints. Other common issues include Claim denial (6), Premium or billing dispute (6), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished (2).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have health disputes with FAMILY LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	37	59.7%
Claim denial	6	9.7%
Premium or billing dispute	6	9.7%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	2	3.2%
Policy cancellation	2	3.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	1.6%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished	1	1.6%
Cash Value \| Corrective Action Taken; Information Furnished	1	1.6%
Cash Value \| Contract Language/Legal Issue	1	1.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	1.6%
Coverage dispute	1	1.6%
Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	1	1.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.6%
Cash Value \| Additional Monies Received; Claim Settled	1	1.6%

Complaints by Year

2025: 1 complaints
2024: 3 complaints
2023: 4 complaints
2022: 1 complaints
2021: 1 complaints
2020: 4 complaints
2019: 3 complaints
2018: 7 complaints
2017: 3 complaints
2016: 4 complaints
2015: 8 complaints
2014: 8 complaints
2013: 8 complaints
2012: 7 complaints

Recent health Complaints Against FAMILY LIFE INSURANCE COMPANY in Texas

health Complaint #TX-417961-a2192ac0 (2025-03-07) — Delayed payment
health Complaint #TX-407714-fa362fca (2024-10-23) — Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-407053-ad762b61 (2024-10-15) — Delayed payment
health Complaint #TX-403106-35b1c765 (2024-09-09) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-370676-0249902a (2023-08-21) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-369396-5b9a6d5b (2023-08-08) — Delayed payment
health Complaint #TX-369394-5b9a6d5b (2023-08-08) — Delayed payment
health Complaint #TX-355220-a2192ac0 (2023-02-07) — Delayed payment
health Complaint #TX-343240-2dacdb94 (2022-08-11) — Delayed payment
health Complaint #TX-322828-83fcc4b6 (2021-10-03) — Cash Value | Corrective Action Taken; Information Furnished

Frequently Asked Questions

How many health complaints does FAMILY LIFE INSURANCE COMPANY have in Texas?

FAMILY LIFE INSURANCE COMPANY has 62 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with FAMILY LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (37), Claim denial (6), Premium or billing dispute (6), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished (2), Policy cancellation (2).

How does FAMILY LIFE INSURANCE COMPANY's health record in Texas compare to other states?

FAMILY LIFE INSURANCE COMPANY has 62 health complaints in Texas out of 62 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against FAMILY LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.