FIRE INSURANCE EXCHANGE — homeowners Insurance Complaints
Analysis of 256 homeowners insurance complaints filed against FIRE INSURANCE EXCHANGE, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 256
- Total Complaints (All Types): 320
- homeowners Share: 80.0%
- NAIC Complaint Ratio: 0.89
- AI Risk Score: 53/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 75 | 29.3% |
| Claim denial | 63 | 24.6% |
| Premium or billing dispute | 44 | 17.2% |
| Policy cancellation | 11 | 4.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 4 | 1.6% |
| Other | Information Furnished | 4 | 1.6% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 3 | 1.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 3 | 1.2% |
| Not Within TDI Jurisdiction | No Jurisdiction | 2 | 0.8% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 2 | 0.8% |
| Coverage dispute | 2 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 2 | 0.8% |
| Unfair settlement | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Corre | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Monies Received | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Referred for Disciplinary Actn | 1 | 0.4% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.4% |
| Other | Contract Language/Legal Issue; Other | 1 | 0.4% |
| Not Within TDI Jurisdiction | No Jurisdiction; Referred To | 1 | 0.4% |
| Other | Question of Fact; Information Furnished | 1 | 0.4% |
| Other | Company Position Upheld; Claim Settled | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Payment Expected | 1 | 0.4% |
| Agent Handling; Unsatisfactory Settle/Offer; Use Of Clue Reports | Information Furnished; Question of Fact; Additional P | 1 | 0.4% |
| Endorsement / Rider | Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Agency Balance; Agent/Agency Contrct Termin; Commissions | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.4% |
| Other | 1 | 0.4% |
| Agent Handling | Information Furnished; Question of Fact | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney | 1 | 0.4% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.4% |
| Refusal to Insure | Policy Issued/Restored; Information Furnished | 1 | 0.4% |
| Refusal to Insure | Company Position Upheld; Information Furnished | 1 | 0.4% |
| Refusal to Insure | 1 | 0.4% |
| Agent Handling | Insufficient Information | 1 | 0.4% |
| Endorsement / Rider | Contract Language/Legal Issue | 1 | 0.4% |
| Agent Handling; Conversion | Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Agent Handling | Information Furnished; Company Position Upheld | 1 | 0.4% |
| Other | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 253 |
| Connecticut | 3 |
Recent homeowners Complaints Against FIRE INSURANCE EXCHANGE
- homeowners Complaint #TX-451299-342f93da — Texas (2026-02-26)
- homeowners Complaint #TX-448756-342f93da — Texas (2026-02-26)
- homeowners Complaint #TX-443623-b00a4305 — Texas (2026-01-02)
- homeowners Complaint #CT-7080945-0fc24367 — Connecticut (2025-12-16)
- homeowners Complaint #TX-435951-6af4ccf5 — Texas (2025-10-01)
- homeowners Complaint #CT-7077819-662aed43 — Connecticut (2025-08-28)
- homeowners Complaint #CT-7077719-464d1c6e — Connecticut (2025-08-26)
- homeowners Complaint #TX-431876-73549704 — Texas (2025-08-15)
- homeowners Complaint #TX-427002-7c8e3fdb — Texas (2025-06-13)
- homeowners Complaint #TX-412514-cff34652 — Texas (2025-01-02)
Frequently Asked Questions
How many homeowners complaints does FIRE INSURANCE EXCHANGE have?
FIRE INSURANCE EXCHANGE has 256 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with FIRE INSURANCE EXCHANGE?
The most common homeowners complaint issues for FIRE INSURANCE EXCHANGE are: Delayed payment (75), Claim denial (63), Premium or billing dispute (44), Policy cancellation (11), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (4).
Which states have the most homeowners complaints against FIRE INSURANCE EXCHANGE?
The states with the most homeowners complaints against FIRE INSURANCE EXCHANGE are: Texas (253), Connecticut (3).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
FIRE INSURANCE EXCHANGE Complaints by State
- FIRE INSURANCE EXCHANGE Complaints in California
- FIRE INSURANCE EXCHANGE Complaints in Texas
- FIRE INSURANCE EXCHANGE Complaints in New York
- FIRE INSURANCE EXCHANGE Complaints in Florida
- FIRE INSURANCE EXCHANGE Complaints in Illinois
- FIRE INSURANCE EXCHANGE Complaints in Pennsylvania
- FIRE INSURANCE EXCHANGE Complaints in Ohio
- FIRE INSURANCE EXCHANGE Complaints in Georgia
- FIRE INSURANCE EXCHANGE Complaints in North Carolina
- FIRE INSURANCE EXCHANGE Complaints in New Jersey