FIRE INSURANCE EXCHANGE — renters Complaints in Texas

Detailed analysis of 64 renters insurance complaints filed against FIRE INSURANCE EXCHANGE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Texas: 64
Total renters Complaints (All States): 64
Texas Share: 100.0%
NAIC Complaint Ratio: 0.89
AI Risk Score: 53/100

Analysis: FIRE INSURANCE EXCHANGE renters in Texas

FIRE INSURANCE EXCHANGE has accumulated 64 renters insurance complaints from consumers in Texas. Across all states, FIRE INSURANCE EXCHANGE has 64 total renters complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 29 complaints. Other common issues include Claim denial (14), Premium or billing dispute (10), Policy cancellation (2).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have renters disputes with FIRE INSURANCE EXCHANGE can file a complaint with the Texas Department of Insurance.

renters Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	29	45.3%
Claim denial	14	21.9%
Premium or billing dispute	10	15.6%
Policy cancellation	2	3.1%
Agent Handling \| Information Furnished	2	3.1%
Other \| Information Furnished	2	3.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Contract Language/Legal Issue	1	1.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	1.6%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Information Furnished	1	1.6%
Not Within TDI Jurisdiction \| Contract Language/Legal Issue; No Jurisdiction; Complainant Retained Attorney	1	1.6%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2022: 2 complaints
2021: 4 complaints
2020: 7 complaints
2019: 6 complaints
2018: 1 complaints
2017: 8 complaints
2016: 9 complaints
2015: 7 complaints
2014: 6 complaints
2013: 8 complaints
2012: 4 complaints

Recent renters Complaints Against FIRE INSURANCE EXCHANGE in Texas

renters Complaint #TX-424663-5bf552e5 (2025-05-27) — Claim denial
renters Complaint #TX-383158-69f3b584 (2024-01-19) — Delayed payment
renters Complaint #TX-341886-ea9eb990 (2022-07-25) — Claim denial
renters Complaint #TX-330876-5bf552e5 (2022-02-08) — Claim denial
renters Complaint #TX-316674-5bf552e5 (2021-07-16) — Claim denial
renters Complaint #TX-312121-cff34652 (2021-05-10) — Delayed payment
renters Complaint #TX-311881-85e1c069 (2021-05-05) — Premium or billing dispute
renters Complaint #TX-308429-c11f11d4 (2021-03-12) — Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Language/Legal Issue
renters Complaint #TX-304260-85e1c069 (2020-12-30) — Premium or billing dispute
renters Complaint #TX-300785-15c62f3d (2020-10-23) — Claim denial

Frequently Asked Questions

How many renters complaints does FIRE INSURANCE EXCHANGE have in Texas?

FIRE INSURANCE EXCHANGE has 64 renters insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common renters complaint issues with FIRE INSURANCE EXCHANGE in Texas?

The most common issues are: Delayed payment (29), Claim denial (14), Premium or billing dispute (10), Policy cancellation (2), Agent Handling | Information Furnished (2).

How does FIRE INSURANCE EXCHANGE's renters record in Texas compare to other states?

FIRE INSURANCE EXCHANGE has 64 renters complaints in Texas out of 64 total renters complaints nationwide. That is 100.0% of their renters volume.

Where can I file a renters complaint against FIRE INSURANCE EXCHANGE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.