First Chicago Insurance Company — homeowners Insurance Complaints
Analysis of 744 homeowners insurance complaints filed against First Chicago Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 744
- Total Complaints (All Types): 751
- homeowners Share: 99.1%
- NAIC Complaint Ratio: 10.05
- AI Risk Score: 85/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 592 | 79.6% |
| Claim denial | 78 | 10.5% |
| Premium or billing dispute | 5 | 0.7% |
| Policy cancellation | 4 | 0.5% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected | 3 | 0.4% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact | 3 | 0.4% |
| Cust Service Claim Handling | Information Furnished | 3 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 2 | 0.3% |
| Liability Dispute | Additional Payment Expected; Question of Fact | 2 | 0.3% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled | 2 | 0.3% |
| Endorsement / Rider | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Additiona | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Information Fur | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Up | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.1% |
| Other | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnis | 1 | 0.1% |
| Liability Dispute | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.1% |
| Cust Service Claim Handling | Claim Settled; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settled | 1 | 0.1% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Information Furnished | 1 | 0.1% |
| Liability Dispute | Question of Fact; Additional Payment Expected | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Appraisal Process Invoked | 1 | 0.1% |
| Commissions | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld; Question of Fact | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o | 1 | 0.1% |
| Endorsement / Rider | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Question of Fact | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 744 |
Recent homeowners Complaints Against First Chicago Insurance Company
- homeowners Complaint #TX-452260-3164a4a2 — Texas (2026-04-01)
- homeowners Complaint #TX-451494-33cd0407 — Texas (2026-03-25)
- homeowners Complaint #TX-451161-a4756c52 — Texas (2026-03-24)
- homeowners Complaint #TX-450004-3d24677c — Texas (2026-03-11)
- homeowners Complaint #TX-449679-a2183745 — Texas (2026-03-09)
- homeowners Complaint #TX-449567-3f49aaf0 — Texas (2026-03-09)
- homeowners Complaint #TX-449472-14537632 — Texas (2026-03-06)
- homeowners Complaint #TX-449298-14537632 — Texas (2026-03-04)
- homeowners Complaint #TX-448593-280249d4 — Texas (2026-02-25)
- homeowners Complaint #TX-446553-8689b7a0 — Texas (2026-02-03)
Frequently Asked Questions
How many homeowners complaints does First Chicago Insurance Company have?
First Chicago Insurance Company has 744 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with First Chicago Insurance Company?
The most common homeowners complaint issues for First Chicago Insurance Company are: Delayed payment (592), Claim denial (78), Premium or billing dispute (5), Policy cancellation (4), Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected (3).
Which states have the most homeowners complaints against First Chicago Insurance Company?
The states with the most homeowners complaints against First Chicago Insurance Company are: Texas (744).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
First Chicago Insurance Company Complaints by State
- First Chicago Insurance Company Complaints in California
- First Chicago Insurance Company Complaints in Texas
- First Chicago Insurance Company Complaints in New York
- First Chicago Insurance Company Complaints in Florida
- First Chicago Insurance Company Complaints in Illinois
- First Chicago Insurance Company Complaints in Pennsylvania
- First Chicago Insurance Company Complaints in Ohio
- First Chicago Insurance Company Complaints in Georgia
- First Chicago Insurance Company Complaints in North Carolina
- First Chicago Insurance Company Complaints in New Jersey