FREEWAY INSURANCE SERVICES AMERICA, LLC — homeowners Complaints in Texas

Detailed analysis of 66 homeowners insurance complaints filed against FREEWAY INSURANCE SERVICES AMERICA, LLC by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 66
Total homeowners Complaints (All States): 66
Texas Share: 100.0%
AI Risk Score: 57/100

Analysis: FREEWAY INSURANCE SERVICES AMERICA, LLC homeowners in Texas

FREEWAY INSURANCE SERVICES AMERICA, LLC has accumulated 66 homeowners insurance complaints from consumers in Texas. Across all states, FREEWAY INSURANCE SERVICES AMERICA, LLC has 66 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 28 complaints. Other common issues include Premium or billing dispute (15), Policy cancellation (2), Claim denial (2).

The most active year was 2026 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with FREEWAY INSURANCE SERVICES AMERICA, LLC can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	28	42.4%
Premium or billing dispute	15	22.7%
Policy cancellation	2	3.0%
Claim denial	2	3.0%
Misrepresentation \| Question of Fact; Information Furnished	2	3.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Company Position Upheld; Question of Fact	1	1.5%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Information Furnished	1	1.5%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Corrective Action Taken	1	1.5%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Contract Language/Legal Issue; Company Position Upheld; Question of F	1	1.5%
Misrepresentation \| Information Furnished	1	1.5%
Unauthorized Acts \| Question of Fact	1	1.5%
Cust Service Claim Handling \| Information Furnished	1	1.5%
Misrepresentation \| Information Furnished; Contract Language/Legal Issue	1	1.5%
Cust Srvc Policy Holder Srvcs; Notice Requirements \| Contract Language/Legal Issue; Information Furnished	1	1.5%
Misrepresentation \| Information Furnished; Corrective Action Taken	1	1.5%
Misrepresentation \| Question of Fact	1	1.5%
Misleading sales	1	1.5%
Cust Service Claim Handling; Misrepresentation \| Question of Fact; Information Furnished	1	1.5%
Misrepresentation; Unauthorized Acts \| Additional Monies Received; Information Furnished; Question of Fact	1	1.5%
Misrepresentation \| Agent 1st warning; Failure to Timely Respond; Question of Fact	1	1.5%
Misrepresentation \| Information Furnished; Question of Fact	1	1.5%
Misrepresentation \| Question of Fact; Contract Language/Legal Issue; Additional Monies Received	1	1.5%

Complaints by Year

2026: 8 complaints
2025: 21 complaints
2024: 16 complaints
2023: 3 complaints
2022: 11 complaints
2021: 3 complaints
2020: 4 complaints

Recent homeowners Complaints Against FREEWAY INSURANCE SERVICES AMERICA, LLC in Texas

homeowners Complaint #TX-454622-5d9d786f (2026-04-24) — Delayed payment
homeowners Complaint #TX-451161-8959fae8 (2026-03-24) — Delayed payment
homeowners Complaint #TX-450739-5d9d786f (2026-03-19) — Delayed payment
homeowners Complaint #TX-450004-a94b1a46 (2026-03-11) — Delayed payment
homeowners Complaint #TX-446082-3a45a98a (2026-01-29) — Delayed payment
homeowners Complaint #TX-445286-796ebcaf (2026-01-20) — Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld; Question of Fact
homeowners Complaint #TX-444881-796ebcaf (2026-01-15) — Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished
homeowners Complaint #TX-444351-9555ecc6 (2026-01-09) — Policy cancellation
homeowners Complaint #TX-442408-796ebcaf (2025-12-15) — Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken
homeowners Complaint #TX-441344-4e130420 (2025-12-04) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does FREEWAY INSURANCE SERVICES AMERICA, LLC have in Texas?

FREEWAY INSURANCE SERVICES AMERICA, LLC has 66 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with FREEWAY INSURANCE SERVICES AMERICA, LLC in Texas?

The most common issues are: Delayed payment (28), Premium or billing dispute (15), Policy cancellation (2), Claim denial (2), Misrepresentation | Question of Fact; Information Furnished (2).

How does FREEWAY INSURANCE SERVICES AMERICA, LLC's homeowners record in Texas compare to other states?

FREEWAY INSURANCE SERVICES AMERICA, LLC has 66 homeowners complaints in Texas out of 66 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against FREEWAY INSURANCE SERVICES AMERICA, LLC in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.