FREEWAY INSURANCE SERVICES OF TEXAS, INC. — homeowners Complaints in Texas

Detailed analysis of 73 homeowners insurance complaints filed against FREEWAY INSURANCE SERVICES OF TEXAS, INC. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 73
Total homeowners Complaints (All States): 73
Texas Share: 100.0%
AI Risk Score: 52/100

Analysis: FREEWAY INSURANCE SERVICES OF TEXAS, INC. homeowners in Texas

FREEWAY INSURANCE SERVICES OF TEXAS, INC. has accumulated 73 homeowners insurance complaints from consumers in Texas. Across all states, FREEWAY INSURANCE SERVICES OF TEXAS, INC. has 73 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 20 complaints. Other common issues include Premium or billing dispute (16), Agent Handling | Information Furnished (4), Agent Handling | Question of Fact (3).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with FREEWAY INSURANCE SERVICES OF TEXAS, INC. can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	20	27.4%
Premium or billing dispute	16	21.9%
Agent Handling \| Information Furnished	4	5.5%
Agent Handling \| Question of Fact	3	4.1%
Misrepresentation \| Question of Fact	2	2.7%
Misrepresentation \| Question of Fact; Contract Language/Legal Issue	2	2.7%
Unauthorized Acts \| Question of Fact	2	2.7%
Agent Handling \| Additional Monies Received	2	2.7%
Agent Handling \| Question of Fact; Information Furnished	2	2.7%
Misrepresentation \| Contract Language/Legal Issue; Information Furnished; Question of Fact	1	1.4%
Misrepresentation \| Information Furnished; Question of Fact	1	1.4%
Cust Service Claim Handling \| Information Furnished	1	1.4%
Misrepresentation \| Contract Language/Legal Issue; Question of Fact	1	1.4%
Unauthorized Acts \| Contract Language/Legal Issue; Information Furnished	1	1.4%
Policy cancellation	1	1.4%
Misrepresentation \| Information Furnished	1	1.4%
Misrepresentation \| Policy Not In Force	1	1.4%
Other \| Insufficient Information	1	1.4%
Agent Handling \| Contract Language/Legal Issue	1	1.4%
Notice Requirements \| Referred for Disciplinary Actn	1	1.4%
Agent Handling \| Referred for Disciplinary Actn; Information Furnished	1	1.4%
Agent Handling; Misrepresentation \| Question of Fact	1	1.4%
Agent Handling \| Policy Not In Force; Question of Fact	1	1.4%
Unauthorized Acts \| Information Furnished; Question of Fact	1	1.4%
Other \| Failure to Timely Respond	1	1.4%
Agent Handling; Other \| Contract Language/Legal Issue; Question of Fact	1	1.4%
Agent Handling \| Additional Monies Received; Information Furnished	1	1.4%
Agent Handling	1	1.4%
Unauthorized Acts \| Information Furnished	1	1.4%

Complaints by Year

2023: 1 complaints
2022: 2 complaints
2021: 8 complaints
2020: 12 complaints
2019: 8 complaints
2018: 10 complaints
2017: 9 complaints
2016: 6 complaints
2015: 10 complaints
2014: 5 complaints
2013: 2 complaints

Recent homeowners Complaints Against FREEWAY INSURANCE SERVICES OF TEXAS, INC. in Texas

homeowners Complaint #TX-367378-809050e6 (2023-07-14) — Misrepresentation | Contract Language/Legal Issue; Information Furnished; Question of Fact
homeowners Complaint #TX-333029-5c96be60 (2022-03-08) — Delayed payment
homeowners Complaint #TX-332914-809050e6 (2022-03-07) — Misrepresentation | Information Furnished; Question of Fact
homeowners Complaint #TX-327467-55ffaba3 (2021-12-16) — Premium or billing dispute
homeowners Complaint #TX-322778-5988eb56 (2021-10-01) — Delayed payment
homeowners Complaint #TX-322337-809050e6 (2021-09-27) — Misrepresentation | Question of Fact
homeowners Complaint #TX-320883-07dfbe60 (2021-09-03) — Cust Service Claim Handling | Information Furnished
homeowners Complaint #TX-319014-809050e6 (2021-08-11) — Misrepresentation | Question of Fact; Contract Language/Legal Issue
homeowners Complaint #TX-314163-809050e6 (2021-06-09) — Misrepresentation | Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-311907-9fc66667 (2021-05-05) — Unauthorized Acts | Question of Fact

Frequently Asked Questions

How many homeowners complaints does FREEWAY INSURANCE SERVICES OF TEXAS, INC. have in Texas?

FREEWAY INSURANCE SERVICES OF TEXAS, INC. has 73 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with FREEWAY INSURANCE SERVICES OF TEXAS, INC. in Texas?

The most common issues are: Delayed payment (20), Premium or billing dispute (16), Agent Handling | Information Furnished (4), Agent Handling | Question of Fact (3), Misrepresentation | Question of Fact (2).

How does FREEWAY INSURANCE SERVICES OF TEXAS, INC.'s homeowners record in Texas compare to other states?

FREEWAY INSURANCE SERVICES OF TEXAS, INC. has 73 homeowners complaints in Texas out of 73 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against FREEWAY INSURANCE SERVICES OF TEXAS, INC. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.