GALLAGHER BASSETT SERVICES, INC. — homeowners Complaints in Texas

Detailed analysis of 71 homeowners insurance complaints filed against GALLAGHER BASSETT SERVICES, INC. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 71
Total homeowners Complaints (All States): 71
Texas Share: 100.0%
AI Risk Score: 45/100

Analysis: GALLAGHER BASSETT SERVICES, INC. homeowners in Texas

GALLAGHER BASSETT SERVICES, INC. has accumulated 71 homeowners insurance complaints from consumers in Texas. Across all states, GALLAGHER BASSETT SERVICES, INC. has 71 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 46 complaints. Other common issues include Claim denial (9), Cust Service Claim Handling | Information Furnished; Question of Fact (1), Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2026 with 6 complaints filed.

Consumers in Texas who have homeowners disputes with GALLAGHER BASSETT SERVICES, INC. can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	46	64.8%
Claim denial	9	12.7%
Cust Service Claim Handling \| Information Furnished; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	1.4%
Other \| Information Furnished; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	1.4%
Cust Service Claim Handling; Liability Dispute \| Claim Settled; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Record Only; Information Furnished; Insufficient Information	1	1.4%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	1.4%
Cust Service Claim Handling \| Question of Fact; Additional Payment Expected	1	1.4%
Unsatisfactory Settle/Offer \| Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Claim Settled	1	1.4%
Cust Service Claim Handling \| Information Furnished	1	1.4%
Other \| Corrective Action Taken; Additional Payment Expected	1	1.4%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	1.4%
Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	1	1.4%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	1.4%

Complaints by Year

2026: 6 complaints
2025: 4 complaints
2024: 13 complaints
2023: 9 complaints
2022: 2 complaints
2021: 2 complaints
2020: 2 complaints
2019: 5 complaints
2018: 4 complaints
2017: 2 complaints
2016: 4 complaints
2015: 7 complaints
2014: 7 complaints
2013: 2 complaints
2012: 2 complaints

Recent homeowners Complaints Against GALLAGHER BASSETT SERVICES, INC. in Texas

homeowners Complaint #TX-450638-bcb1e452 (2026-03-18) — Delayed payment
homeowners Complaint #TX-449881-bcb1e452 (2026-03-11) — Delayed payment
homeowners Complaint #TX-449622-bcb1e452 (2026-03-09) — Delayed payment
homeowners Complaint #TX-448703-3560e146 (2026-02-26) — Delayed payment
homeowners Complaint #TX-445997-bcb1e452 (2026-01-28) — Delayed payment
homeowners Complaint #TX-444414-bcb1e452 (2026-01-12) — Delayed payment
homeowners Complaint #TX-436314-3560e146 (2025-10-06) — Delayed payment
homeowners Complaint #TX-433436-3aa1fac1 (2025-09-02) — Cust Service Claim Handling | Information Furnished; Question of Fact
homeowners Complaint #TX-416195-bcb1e452 (2025-02-13) — Delayed payment
homeowners Complaint #TX-414659-bcb1e452 (2025-01-30) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does GALLAGHER BASSETT SERVICES, INC. have in Texas?

GALLAGHER BASSETT SERVICES, INC. has 71 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GALLAGHER BASSETT SERVICES, INC. in Texas?

The most common issues are: Delayed payment (46), Claim denial (9), Cust Service Claim Handling | Information Furnished; Question of Fact (1), Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished (1), Other | Information Furnished; Question of Fact (1).

How does GALLAGHER BASSETT SERVICES, INC.'s homeowners record in Texas compare to other states?

GALLAGHER BASSETT SERVICES, INC. has 71 homeowners complaints in Texas out of 71 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against GALLAGHER BASSETT SERVICES, INC. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.