GENERAL AMERICAN LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 20 health insurance complaints filed against GENERAL AMERICAN LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 20
Total health Complaints (All States): 20
Texas Share: 100.0%
AI Risk Score: 36/100

Analysis: GENERAL AMERICAN LIFE INSURANCE COMPANY health in Texas

GENERAL AMERICAN LIFE INSURANCE COMPANY has accumulated 20 health insurance complaints from consumers in Texas. Across all states, GENERAL AMERICAN LIFE INSURANCE COMPANY has 20 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Premium or billing dispute (4), Coordination of Benefits; Unsatisfactory Settle/Offer | Company Position Upheld (1), Agent Handling; Misrepresentation | Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2018 with 2 complaints filed.

Consumers in Texas who have health disputes with GENERAL AMERICAN LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	50.0%
Premium or billing dispute	4	20.0%
Coordination of Benefits; Unsatisfactory Settle/Offer \| Company Position Upheld	1	5.0%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	5.0%
Cash Value; Language Access \| Policy Not In Force; Information Furnished	1	5.0%
Agent Handling; Misrepresentation \| Information Furnished; Contract Language/Legal Issue	1	5.0%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	5.0%
Claim denial	1	5.0%

Complaints by Year

2018: 2 complaints
2017: 3 complaints
2016: 5 complaints
2015: 2 complaints
2014: 2 complaints
2013: 3 complaints
2012: 3 complaints

Recent health Complaints Against GENERAL AMERICAN LIFE INSURANCE COMPANY in Texas

health Complaint #TX-217932-add3e760 (2018-05-25) — Coordination of Benefits; Unsatisfactory Settle/Offer | Company Position Upheld
health Complaint #TX-200847-d1cc5b50 (2018-01-18) — Delayed payment
health Complaint #TX-197611-8f2e7bd8 (2017-11-20) — Delayed payment
health Complaint #TX-194320-6bfe4d58 (2017-10-30) — Premium or billing dispute
health Complaint #TX-186871-5dd279b4 (2017-09-18) — Delayed payment
health Complaint #TX-158354-28acd98a (2016-11-28) — Agent Handling; Misrepresentation | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-154148-788317e5 (2016-10-07) — Premium or billing dispute
health Complaint #TX-150828-89f2e435 (2016-09-02) — Cash Value; Language Access | Policy Not In Force; Information Furnished
health Complaint #TX-136321-28acd98a (2016-06-13) — Agent Handling; Misrepresentation | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-135773-db0df814 (2016-06-07) — Delayed payment

Frequently Asked Questions

How many health complaints does GENERAL AMERICAN LIFE INSURANCE COMPANY have in Texas?

GENERAL AMERICAN LIFE INSURANCE COMPANY has 20 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with GENERAL AMERICAN LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (10), Premium or billing dispute (4), Coordination of Benefits; Unsatisfactory Settle/Offer | Company Position Upheld (1), Agent Handling; Misrepresentation | Contract Language/Legal Issue; Information Furnished (1), Cash Value; Language Access | Policy Not In Force; Information Furnished (1).

How does GENERAL AMERICAN LIFE INSURANCE COMPANY's health record in Texas compare to other states?

GENERAL AMERICAN LIFE INSURANCE COMPANY has 20 health complaints in Texas out of 20 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against GENERAL AMERICAN LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.