GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE — homeowners Complaints in Texas

Detailed analysis of 99 homeowners insurance complaints filed against GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 99
Total homeowners Complaints (All States): 99
Texas Share: 100.0%
NAIC Complaint Ratio: 8.26
AI Risk Score: 79/100

Analysis: GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE homeowners in Texas

GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE has accumulated 99 homeowners insurance complaints from consumers in Texas. Across all states, GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE has 99 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 57 complaints. Other common issues include Claim denial (25), Premium or billing dispute (2), Cust Srvc Policy Holder Srvcs | Information Furnished (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	57	57.6%
Claim denial	25	25.3%
Premium or billing dispute	2	2.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished	1	1.0%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Information Furnished	1	1.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	1.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	1.0%
Post-Claim Underwriting; Use Of Clue Reports \| Information Furnished	1	1.0%
Agent Handling \| Question of Fact	1	1.0%
Liability Dispute \| Additional Monies Received	1	1.0%
Other \| Record Only	1	1.0%
Unsatisfactory Settle/Offer \| Question of Fact	1	1.0%
Policy cancellation	1	1.0%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Question of Fact	1	1.0%
Liability Dispute \| Question of Fact	1	1.0%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	1.0%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	1.0%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 3 complaints
2023: 2 complaints
2021: 1 complaints
2020: 4 complaints
2019: 8 complaints
2018: 13 complaints
2017: 16 complaints
2016: 18 complaints
2015: 19 complaints
2014: 3 complaints
2013: 9 complaints

Recent homeowners Complaints Against GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE in Texas

homeowners Complaint #TX-452972-a5bd9443 (2026-04-08) — Cust Srvc Policy Holder Srvcs | Information Furnished
homeowners Complaint #TX-427470-9a4591d1 (2025-06-27) — Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished
homeowners Complaint #TX-417113-29fa40ae (2025-02-26) — Delayed payment
homeowners Complaint #TX-394627-29fa40ae (2024-06-04) — Delayed payment
homeowners Complaint #TX-390048-29fa40ae (2024-04-09) — Delayed payment
homeowners Complaint #TX-381908-85c3deec (2024-01-04) — Delayed payment
homeowners Complaint #TX-372710-9a4591d1 (2023-09-13) — Unsatisfactory Settle/Offer | Question of Fact; Claim Settled
homeowners Complaint #TX-359503-9a4591d1 (2023-04-03) — Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact
homeowners Complaint #TX-312558-f6b39ad4 (2021-05-17) — Claim denial
homeowners Complaint #TX-288103-29fa40ae (2020-03-26) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE have in Texas?

GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE has 99 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE in Texas?

The most common issues are: Delayed payment (57), Claim denial (25), Premium or billing dispute (2), Cust Srvc Policy Holder Srvcs | Information Furnished (1), Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished (1).

How does GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE's homeowners record in Texas compare to other states?

GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE has 99 homeowners complaints in Texas out of 99 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against GENERAL AUTOMOBILE INSURANCE COMPANY, INC., THE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.