GENERAL INSURANCE COMPANY OF AMERICA — homeowners Complaints in Texas

Detailed analysis of 91 homeowners insurance complaints filed against GENERAL INSURANCE COMPANY OF AMERICA by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 91
Total homeowners Complaints (All States): 130
Texas Share: 70.0%
NAIC Complaint Ratio: 3.4
AI Risk Score: 78/100

Analysis: GENERAL INSURANCE COMPANY OF AMERICA homeowners in Texas

GENERAL INSURANCE COMPANY OF AMERICA has accumulated 91 homeowners insurance complaints from consumers in Texas. Across all states, GENERAL INSURANCE COMPANY OF AMERICA has 130 total homeowners complaints, making Texas responsible for 70.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 49 complaints. Other common issues include Claim denial (12), Premium or billing dispute (4), Unsatisfactory Settle/Offer | Information Furnished (2).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with GENERAL INSURANCE COMPANY OF AMERICA can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	49	53.8%
Claim denial	12	13.2%
Premium or billing dispute	4	4.4%
Unsatisfactory Settle/Offer \| Information Furnished	2	2.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	2.2%
Unauthorized Acts \| Contract Language/Legal Issue; Company Position Upheld	1	1.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	1.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Langua	1	1.1%
Post-Claim Underwriting \| Question of Fact	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact	1	1.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	1.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.1%
Liability Dispute \| Question of Fact; Information Furnished	1	1.1%
Agent Handling \| Question of Fact	1	1.1%
Policy cancellation	1	1.1%
Cust Service Claim Handling \| Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional Monies Received	1	1.1%
Use Of Clue Reports \| Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	1.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact	1	1.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Monies Received; Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	1.1%
Liability Dispute \| Information Furnished	1	1.1%

Complaints by Year

2025: 3 complaints
2024: 2 complaints
2023: 1 complaints
2022: 1 complaints
2021: 3 complaints
2020: 1 complaints
2019: 4 complaints
2018: 4 complaints
2017: 14 complaints
2016: 14 complaints
2015: 13 complaints
2014: 9 complaints
2013: 14 complaints
2012: 8 complaints

Recent homeowners Complaints Against GENERAL INSURANCE COMPANY OF AMERICA in Texas

homeowners Complaint #TX-431171-2331ee90 (2025-08-07) — Delayed payment
homeowners Complaint #TX-430294-3cd556f9 (2025-07-30) — Unauthorized Acts | Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-417156-91cc6e3c (2025-02-26) — Delayed payment
homeowners Complaint #TX-387560-231b278d (2024-03-04) — Claim denial
homeowners Complaint #TX-382210-2331ee90 (2024-01-08) — Delayed payment
homeowners Complaint #TX-381556-1b14011a (2023-12-22) — Delayed payment
homeowners Complaint #TX-330213-f72907a1 (2022-01-31) — Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished
homeowners Complaint #TX-321971-c2321949 (2021-09-21) — Delayed payment
homeowners Complaint #TX-309138-2331ee90 (2021-03-24) — Delayed payment
homeowners Complaint #TX-306747-2331ee90 (2021-02-09) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does GENERAL INSURANCE COMPANY OF AMERICA have in Texas?

GENERAL INSURANCE COMPANY OF AMERICA has 91 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GENERAL INSURANCE COMPANY OF AMERICA in Texas?

The most common issues are: Delayed payment (49), Claim denial (12), Premium or billing dispute (4), Unsatisfactory Settle/Offer | Information Furnished (2), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue (2).

How does GENERAL INSURANCE COMPANY OF AMERICA's homeowners record in Texas compare to other states?

GENERAL INSURANCE COMPANY OF AMERICA has 91 homeowners complaints in Texas out of 130 total homeowners complaints nationwide. That is 70.0% of their homeowners volume.

Where can I file a homeowners complaint against GENERAL INSURANCE COMPANY OF AMERICA in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.