GENERALI - UNITED STATES BRANCH — homeowners Complaints in Texas

Detailed analysis of 97 homeowners insurance complaints filed against GENERALI - UNITED STATES BRANCH by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 97
Total homeowners Complaints (All States): 97
Texas Share: 100.0%
AI Risk Score: 50/100

Analysis: GENERALI - UNITED STATES BRANCH homeowners in Texas

GENERALI - UNITED STATES BRANCH has accumulated 97 homeowners insurance complaints from consumers in Texas. Across all states, GENERALI - UNITED STATES BRANCH has 97 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 49 complaints. Other common issues include Delayed payment (37), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact (1).

The most active year was 2026 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with GENERALI - UNITED STATES BRANCH can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	49	50.5%
Delayed payment	37	38.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additio	1	1.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Question of Fact	1	1.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished; Claim Settled	1	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Contract Language/Leg	1	1.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additio	1	1.0%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Information Furnished	1	1.0%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue	1	1.0%
Cust Service Claim Handling \| Information Furnished	1	1.0%
Premium or billing dispute	1	1.0%

Complaints by Year

2026: 8 complaints
2025: 9 complaints
2024: 12 complaints
2023: 17 complaints
2022: 12 complaints
2021: 3 complaints
2020: 17 complaints
2019: 4 complaints
2018: 4 complaints
2017: 4 complaints
2016: 1 complaints
2015: 1 complaints
2014: 4 complaints
2013: 1 complaints

Recent homeowners Complaints Against GENERALI - UNITED STATES BRANCH in Texas

homeowners Complaint #TX-454332-967b924b (2026-04-22) — Claim denial
homeowners Complaint #TX-452999-d2f06206 (2026-04-09) — Claim denial
homeowners Complaint #TX-451632-810c8816 (2026-03-26) — Claim denial
homeowners Complaint #TX-449177-4d3c9c8b (2026-03-04) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio
homeowners Complaint #TX-448789-af29dc08 (2026-02-27) — Claim denial
homeowners Complaint #TX-447308-967b924b (2026-02-11) — Claim denial
homeowners Complaint #TX-445391-80954631 (2026-01-21) — Claim denial
homeowners Complaint #TX-443915-80954631 (2026-01-06) — Claim denial
homeowners Complaint #TX-438176-4f242579 (2025-10-27) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact
homeowners Complaint #TX-437445-80954631 (2025-10-20) — Claim denial

Frequently Asked Questions

How many homeowners complaints does GENERALI - UNITED STATES BRANCH have in Texas?

GENERALI - UNITED STATES BRANCH has 97 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GENERALI - UNITED STATES BRANCH in Texas?

The most common issues are: Claim denial (49), Delayed payment (37), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact (1), Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Claim Settled (1).

How does GENERALI - UNITED STATES BRANCH's homeowners record in Texas compare to other states?

GENERALI - UNITED STATES BRANCH has 97 homeowners complaints in Texas out of 97 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against GENERALI - UNITED STATES BRANCH in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.