GENWORTH LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 278 health insurance complaints filed against GENWORTH LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 278
Total health Complaints (All States): 310
Texas Share: 89.7%
NAIC Complaint Ratio: 9.99
AI Risk Score: 80/100

Analysis: GENWORTH LIFE INSURANCE COMPANY health in Texas

GENWORTH LIFE INSURANCE COMPANY has accumulated 278 health insurance complaints from consumers in Texas. Across all states, GENWORTH LIFE INSURANCE COMPANY has 310 total health complaints, making Texas responsible for 89.7% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 193 complaints. Other common issues include Delayed payment (52), Claim denial (16), Policy cancellation (9).

The most active year was 2026 with 3 complaints filed.

Consumers in Texas who have health disputes with GENWORTH LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Premium or billing dispute	193	69.4%
Delayed payment	52	18.7%
Claim denial	16	5.8%
Policy cancellation	9	3.2%
Access to Care \| Contract Language/Legal Issue	1	0.4%
Commissions \| Information Furnished	1	0.4%
Other \| Contract Language/Legal Issue; Information Furnished	1	0.4%
Access to Care; Continuity of Treatment \| Information Furnished; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled	1	0.4%
Disclosure Of Benefits \| Record Only; Corrective Action Taken	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.4%
Agent Handling \| Contract Language/Legal Issue	1	0.4%

Complaints by Year

2026: 3 complaints
2025: 3 complaints
2024: 10 complaints
2023: 15 complaints
2022: 16 complaints
2021: 20 complaints
2020: 11 complaints
2019: 4 complaints
2018: 14 complaints
2017: 54 complaints
2016: 35 complaints
2015: 6 complaints
2014: 50 complaints
2013: 32 complaints
2012: 5 complaints

Recent health Complaints Against GENWORTH LIFE INSURANCE COMPANY in Texas

health Complaint #TX-449710-a19cd7a5 (2026-03-09) — Premium or billing dispute
health Complaint #TX-448350-df57a248 (2026-02-23) — Delayed payment
health Complaint #TX-448446-a19cd7a5 (2026-02-20) — Premium or billing dispute
health Complaint #TX-442887-a19cd7a5 (2025-12-19) — Premium or billing dispute
health Complaint #TX-439985-df57a248 (2025-11-17) — Delayed payment
health Complaint #TX-420352-176a1a9d (2025-04-07) — Premium or billing dispute
health Complaint #TX-410653-df57a248 (2024-12-03) — Delayed payment
health Complaint #TX-409655-d5fe231d (2024-11-18) — Delayed payment
health Complaint #TX-406223-df57a248 (2024-10-07) — Delayed payment
health Complaint #TX-404199-a19cd7a5 (2024-09-18) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does GENWORTH LIFE INSURANCE COMPANY have in Texas?

GENWORTH LIFE INSURANCE COMPANY has 278 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with GENWORTH LIFE INSURANCE COMPANY in Texas?

The most common issues are: Premium or billing dispute (193), Delayed payment (52), Claim denial (16), Policy cancellation (9), Access to Care | Contract Language/Legal Issue (1).

How does GENWORTH LIFE INSURANCE COMPANY's health record in Texas compare to other states?

GENWORTH LIFE INSURANCE COMPANY has 278 health complaints in Texas out of 310 total health complaints nationwide. That is 89.7% of their health volume.

Where can I file a health complaint against GENWORTH LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.