GoAuto Insurance Company — homeowners Insurance Complaints
Analysis of 235 homeowners insurance complaints filed against GoAuto Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 235
- Total Complaints (All Types): 235
- homeowners Share: 100.0%
- NAIC Complaint Ratio: 2.86
- AI Risk Score: 87/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 146 | 62.1% |
| Claim denial | 54 | 23.0% |
| Premium or billing dispute | 7 | 3.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co | 1 | 0.4% |
| Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Infor | 1 | 0.4% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Question of Fact; Claim Settle | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld | 1 | 0.4% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Question of Fact; Contract Languag | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.4% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld | 1 | 0.4% |
| Cust Service Claim Handling | Claim Settled; Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.4% |
| Liability Dispute | Corrective Action Taken; Failure to Timely Respond; Additional Payment Expected | 1 | 0.4% |
| Cust Service Claim Handling | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest | 1 | 0.4% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.4% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.4% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 235 |
Recent homeowners Complaints Against GoAuto Insurance Company
- homeowners Complaint #TX-455152-e16e9202 — Texas (2026-04-29)
- homeowners Complaint #TX-454990-9f58bbcf — Texas (2026-04-28)
- homeowners Complaint #TX-454836-11a2895b — Texas (2026-04-27)
- homeowners Complaint #TX-454372-f884e9c2 — Texas (2026-04-22)
- homeowners Complaint #TX-454241-f30f363e — Texas (2026-04-21)
- homeowners Complaint #TX-454156-f30f363e — Texas (2026-04-21)
- homeowners Complaint #TX-454072-21a2b185 — Texas (2026-04-20)
- homeowners Complaint #TX-453566-ea1f2274 — Texas (2026-04-15)
- homeowners Complaint #TX-453383-09886749 — Texas (2026-04-13)
- homeowners Complaint #TX-453293-9be0dd3e — Texas (2026-04-13)
Frequently Asked Questions
How many homeowners complaints does GoAuto Insurance Company have?
GoAuto Insurance Company has 235 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with GoAuto Insurance Company?
The most common homeowners complaint issues for GoAuto Insurance Company are: Delayed payment (146), Claim denial (54), Premium or billing dispute (7), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co (1), Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issue (1).
Which states have the most homeowners complaints against GoAuto Insurance Company?
The states with the most homeowners complaints against GoAuto Insurance Company are: Texas (235).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
GoAuto Insurance Company Complaints by State
- GoAuto Insurance Company Complaints in California
- GoAuto Insurance Company Complaints in Texas
- GoAuto Insurance Company Complaints in New York
- GoAuto Insurance Company Complaints in Florida
- GoAuto Insurance Company Complaints in Illinois
- GoAuto Insurance Company Complaints in Pennsylvania
- GoAuto Insurance Company Complaints in Ohio
- GoAuto Insurance Company Complaints in Georgia
- GoAuto Insurance Company Complaints in North Carolina
- GoAuto Insurance Company Complaints in New Jersey