InsuranceComplaintCheck

GOVERNMENT EMPLOYEES INSURANCE COMPANY — homeowners Insurance Complaints

Analysis of 1,317 homeowners insurance complaints filed against GOVERNMENT EMPLOYEES INSURANCE COMPANY, based on public NAIC and state DOI data.

Key Statistics

  • homeowners Complaints: 1,317
  • Total Complaints (All Types): 1,391
  • homeowners Share: 94.7%
  • NAIC Complaint Ratio: 0.06
  • AI Risk Score: 44/100

homeowners Complaint Issues

Issue TypeComplaints% of Total
Delayed payment55342.0%
Claim denial24918.9%
Premium or billing dispute1068.0%
Unsatisfactory Settle/Offer | Question of Fact282.1%
Policy cancellation201.5%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact141.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished131.0%
Unsatisfactory Settle/Offer | Information Furnished120.9%
Unsatisfactory Settle/Offer | Claim Settled80.6%
Other | Information Furnished70.5%
Unsatisfactory Settle/Offer | Additional Monies Received70.5%
Liability Dispute | Question of Fact70.5%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue70.5%
Liability Dispute | Question of Fact; Information Furnished60.5%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact50.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact50.4%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled50.4%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue50.4%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished50.4%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected40.3%
Assignment of Benefits | Information Furnished40.3%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received40.3%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected40.3%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished40.3%
Other | Information Furnished; Question of Fact30.2%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished30.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact30.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled30.2%
Use of Credit Reports | Information Furnished30.2%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received30.2%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact30.2%
Unsatisfactory Settle/Offer | Additional Payment Expected30.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished30.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact30.2%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnished30.2%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished30.2%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld30.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Uph20.2%
Cust Service Claim Handling | Question of Fact20.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Language/Legal Issue20.2%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact20.2%
Cust Service Claim Handling | Claim Settled20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue20.2%
Cust Service Claim Handling | Contract Language/Legal Issue20.2%
Cust Service Claim Handling | Corrective Action Taken20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled20.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received20.2%
Liability Dispute | Question of Fact; Additional Monies Received20.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received20.2%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled20.2%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue20.2%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact20.2%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact20.2%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected20.2%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact20.2%
Liability Dispute | Information Furnished20.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished20.2%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished20.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Claim Settled20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished20.2%
Liability Dispute | Information Furnished; Question of Fact20.2%
Cust Service Claim Handling | Information Furnished20.2%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received20.2%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact20.2%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished20.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim10.1%
Cust Service Claim Handling; Liability Dispute | Corrective Action Taken10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact10.1%
Cust Service Claim Handling | Corrective Action Taken; Claim Settled; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished10.1%
Liability Dispute | Question of Fact; Company Position Upheld10.1%
Cust Service Claim Handling | Information Furnished; Question of Fact10.1%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Position Upheld10.1%
Cust Service Claim Handling | Contract Language/Legal Issue; Additional Payment Expected; Information Furnished10.1%
Cust Service Claim Handling | Information Furnished; Company Position Upheld; Contract Language/Legal Issue10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment Expected10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Recei10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished10.1%
Liability Dispute; Use Of Clue Reports | Information Furnished10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled10.1%
Cust Service Claim Handling | Contract Language/Legal Issue; Claim Settled; Information Furnished10.1%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Claim Settled10.1%
Cust Service Claim Handling | Additional Monies Received; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled10.1%
Post-Claim Underwriting | Information Furnished; Corrective Action Taken10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Information10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken10.1%
Cust Service Claim Handling | Company Position Upheld; Contract Language/Legal Issue10.1%
Cust Service Claim Handling | Question of Fact; Information Furnished10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Additional Monies Received10.1%
Other | Question of Fact10.1%
Unsatisfactory Settle/Offer | Question of Fact; No Jurisdiction10.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact10.1%
Other | Corrective Action Taken10.1%
Cust Service Claim Handling | Additional Monies Received; Claim Settled10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact10.1%
Post-Claim Underwriting | Information Furnished10.1%
Assignment of Benefits; Unsatisfactory Settle/Offer | Information Furnished10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact10.1%
Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting | Contract Language/Legal Issue; Question of Fac10.1%
Post-Claim Underwriting | Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld10.1%
Cust Service Claim Handling | No Jurisdiction10.1%
Post-Claim Underwriting | Insufficient Information10.1%
Cust Service Claim Handling | Additional Payment Expected10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact10.1%
Use Of Clue Reports | Corrective Action Taken10.1%
Agent Handling | Corrective Action Taken10.1%
Assignment of Benefits; Cust Service Claim Handling | Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received10.1%
Post-Claim Underwriting; Use Of Clue Reports | Information Furnished10.1%
Assignment of Benefits | No Jurisdiction; Additional Monies Received10.1%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Furnished10.1%
Liability Dispute | Question of Fact; Referred for Disciplinary Actn10.1%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished10.1%
Liability Dispute | Question of Fact; Additional Payment Expected; Referred for Disciplinary Actn10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact10.1%
Unsatisfactory Settle/Offer | Claim Settled; Referred for Disciplinary Actn10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected10.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received10.1%
Agent Handling | Question of Fact10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact10.1%
Liability Dispute | Claim Settled; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Contract Language/Legal Issue10.1%
Liability Dispute | Information Furnished; Entered Into Arbitration; Question of Fact10.1%
Liability Dispute | Question of Fact; Information Furnished; Claim Settled10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled10.1%
Cust Service Claim Handling; Unfair Discrim-Clms Handling | Question of Fact; Claim Settled; Contract Language/Legal Iss10.1%
Identification Card Issue; Other | Information Furnished10.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnished10.1%
Post-Claim Underwriting | Company Position Upheld10.1%
Other | Company Position Upheld; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.1%
Other | Information Furnished; Question of Fact; Contract Language/Legal Issue10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Complainant Retained Attorney10.1%
Cust Service Claim Handling; Liability Dispute | Information Furnished10.1%
Use Of Clue Reports | Information Furnished10.1%
Other | Additional Payment Expected; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional M10.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled10.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled10.1%
Other | Information Furnished; Contract Language/Legal Issue10.1%
Insurer Fraud | Information Furnished10.1%
Other | Contract Language/Legal Issue; Information Furnished10.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished10.1%
Liability Dispute | Contract Language/Legal Issue; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Contract Language/Legal Issue10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact10.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled10.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information Furnished10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld10.1%
Cust Service Claim Handling | Claim Settled; Information Furnished10.1%
Liability Dispute | Information Furnished; Contract Language/Legal Issue10.1%
Other | Company Position Upheld; Information Furnished10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld10.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received10.1%
Cust Service Claim Handling | Information Furnished; Company Position Upheld; Other10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling | Entered Into Arbitration; Question of Fact; Information Furnished10.1%
Assignment of Benefits; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P10.1%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Claim Settled10.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact10.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact10.1%
Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney; Question of Fact10.1%
Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact10.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact10.1%
Cust Service Claim Handling | Additional Monies Received10.1%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received10.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished10.1%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal 10.1%
Claimant Fraud; Liability Dispute | Question of Fact; Information Furnished10.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld10.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished10.1%
Cust Service Claim Handling | Information Furnished; Claim Settled10.1%
Assignment of Benefits; Recoupment Of Claims Payment | Information Furnished10.1%
Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken10.1%
Use Of Clue Reports | Information Furnished; Corrective Action Taken10.1%
Other | No Jurisdiction10.1%

homeowners Complaints by State

StateComplaints
Texas1,316
Connecticut1

Recent homeowners Complaints Against GOVERNMENT EMPLOYEES INSURANCE COMPANY

Frequently Asked Questions

How many homeowners complaints does GOVERNMENT EMPLOYEES INSURANCE COMPANY have?

GOVERNMENT EMPLOYEES INSURANCE COMPANY has 1317 homeowners insurance complaints on file, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GOVERNMENT EMPLOYEES INSURANCE COMPANY?

The most common homeowners complaint issues for GOVERNMENT EMPLOYEES INSURANCE COMPANY are: Delayed payment (553), Claim denial (249), Premium or billing dispute (106), Unsatisfactory Settle/Offer | Question of Fact (28), Policy cancellation (20).

Which states have the most homeowners complaints against GOVERNMENT EMPLOYEES INSURANCE COMPANY?

The states with the most homeowners complaints against GOVERNMENT EMPLOYEES INSURANCE COMPANY are: Texas (1316), Connecticut (1).

homeowners Complaints by State

GOVERNMENT EMPLOYEES INSURANCE COMPANY Complaints by State

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