GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 32 health insurance complaints filed against GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 32
Total health Complaints (All States): 32
Texas Share: 100.0%
NAIC Complaint Ratio: 39.78
AI Risk Score: 71/100

Analysis: GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY health in Texas

GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY has accumulated 32 health insurance complaints from consumers in Texas. Across all states, GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY has 32 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 14 complaints. Other common issues include Premium or billing dispute (4), Cash Value; Cust Srvc Policy Holder Srvcs; Disclosure Of Benefits | Corrective Action Taken; Information Furnished (1), Other | Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have health disputes with GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	14	43.8%
Premium or billing dispute	4	12.5%
Cash Value; Cust Srvc Policy Holder Srvcs; Disclosure Of Benefits \| Corrective Action Taken; Information Furnished	1	3.1%
Other \| Contract Language/Legal Issue; Information Furnished	1	3.1%
Policy cancellation	1	3.1%
Cash Value; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	3.1%
Cash Value \| Claim Settled; Contract Language/Legal Issue; Additional Monies Received	1	3.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	3.1%
Cust Service Claim Handling; Other \| Information Furnished	1	3.1%
Claim denial	1	3.1%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	3.1%
Cash Value \| Company Position Upheld; Contract Language/Legal Issue	1	3.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	3.1%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Information Furnished	1	3.1%
Agent/Agency Contrct Termin \| Information Furnished; Contract Language/Legal Issue	1	3.1%
Cash Value; Other \| Information Furnished	1	3.1%

Complaints by Year

2025: 1 complaints
2024: 2 complaints
2023: 3 complaints
2022: 2 complaints
2021: 3 complaints
2020: 2 complaints
2019: 3 complaints
2018: 1 complaints
2017: 4 complaints
2016: 3 complaints
2015: 2 complaints
2014: 4 complaints
2013: 1 complaints
2012: 1 complaints

Recent health Complaints Against GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY in Texas

health Complaint #TX-441666-b18a4275 (2025-12-08) — Delayed payment
health Complaint #TX-399074-a57428f6 (2024-07-26) — Cash Value; Cust Srvc Policy Holder Srvcs; Disclosure Of Benefits | Corrective Action Taken; Information Furnished
health Complaint #TX-388897-b0eb3769 (2024-03-26) — Delayed payment
health Complaint #TX-374996-b0eb3769 (2023-10-09) — Delayed payment
health Complaint #TX-371875-e4f13ef0 (2023-09-05) — Other | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-365341-b18a4275 (2023-06-16) — Delayed payment
health Complaint #TX-343331-8a229558 (2022-08-12) — Delayed payment
health Complaint #TX-330036-9f8817b7 (2022-01-27) — Delayed payment
health Complaint #TX-319112-d097f111 (2021-08-09) — Policy cancellation
health Complaint #TX-308419-b0eb3769 (2021-03-09) — Delayed payment

Frequently Asked Questions

How many health complaints does GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY have in Texas?

GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY has 32 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (14), Premium or billing dispute (4), Cash Value; Cust Srvc Policy Holder Srvcs; Disclosure Of Benefits | Corrective Action Taken; Information Furnished (1), Other | Contract Language/Legal Issue; Information Furnished (1), Policy cancellation (1).

How does GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY's health record in Texas compare to other states?

GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY has 32 health complaints in Texas out of 32 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.