GREAT AMERICAN ASSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 19 homeowners insurance complaints filed against GREAT AMERICAN ASSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 19
Total homeowners Complaints (All States): 22
Texas Share: 86.4%
NAIC Complaint Ratio: 0
AI Risk Score: 19/100

Analysis: GREAT AMERICAN ASSURANCE COMPANY homeowners in Texas

GREAT AMERICAN ASSURANCE COMPANY has accumulated 19 homeowners insurance complaints from consumers in Texas. Across all states, GREAT AMERICAN ASSURANCE COMPANY has 22 total homeowners complaints, making Texas responsible for 86.4% of the volume.

The most frequent complaint sub-type is Claim denial with 10 complaints. Other common issues include Delayed payment (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Referred To; Contract Language/Legal Issue; Company Position (1), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact (1).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with GREAT AMERICAN ASSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	10	52.6%
Delayed payment	3	15.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Referred To; Contract Language/Legal Issue; Company Position	1	5.3%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	5.3%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Additional Payment Expected	1	5.3%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	5.3%
Premium or billing dispute	1	5.3%
Unsatisfactory Settle/Offer \| Information Furnished	1	5.3%

Complaints by Year

2025: 2 complaints
2024: 1 complaints
2023: 2 complaints
2022: 5 complaints
2019: 4 complaints
2018: 2 complaints
2017: 1 complaints
2016: 1 complaints
2014: 1 complaints

Recent homeowners Complaints Against GREAT AMERICAN ASSURANCE COMPANY in Texas

homeowners Complaint #TX-437665-4a6032e7 (2025-10-21) — Delayed payment
homeowners Complaint #TX-416556-66dc0846 (2025-02-19) — Claim denial
homeowners Complaint #TX-386360-f0cdf28c (2024-02-26) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Referred To; Contract Language/Legal Issue; Company Position
homeowners Complaint #TX-365272-de80df41 (2023-06-15) — Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-359297-de80df41 (2023-03-31) — Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Additional Payment Expected
homeowners Complaint #TX-346702-e9bdef13 (2022-09-29) — Claim denial
homeowners Complaint #TX-344565-6e2483a4 (2022-08-30) — Claim denial
homeowners Complaint #TX-340484-de80df41 (2022-06-30) — Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue
homeowners Complaint #TX-331537-66dc0846 (2022-02-16) — Claim denial
homeowners Complaint #TX-330641-0e2358d0 (2022-02-04) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does GREAT AMERICAN ASSURANCE COMPANY have in Texas?

GREAT AMERICAN ASSURANCE COMPANY has 19 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GREAT AMERICAN ASSURANCE COMPANY in Texas?

The most common issues are: Claim denial (10), Delayed payment (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Referred To; Contract Language/Legal Issue; Company Position (1), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact (1), Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Additional Payment Expected (1).

How does GREAT AMERICAN ASSURANCE COMPANY's homeowners record in Texas compare to other states?

GREAT AMERICAN ASSURANCE COMPANY has 19 homeowners complaints in Texas out of 22 total homeowners complaints nationwide. That is 86.4% of their homeowners volume.

Where can I file a homeowners complaint against GREAT AMERICAN ASSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.