GREAT WEST CASUALTY COMPANY — homeowners Complaints in Texas

Detailed analysis of 69 homeowners insurance complaints filed against GREAT WEST CASUALTY COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 69
Total homeowners Complaints (All States): 69
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 24/100

Analysis: GREAT WEST CASUALTY COMPANY homeowners in Texas

GREAT WEST CASUALTY COMPANY has accumulated 69 homeowners insurance complaints from consumers in Texas. Across all states, GREAT WEST CASUALTY COMPANY has 69 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 37 complaints. Other common issues include Claim denial (16), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Question of Fact (2).

The most active year was 2026 with 9 complaints filed.

Consumers in Texas who have homeowners disputes with GREAT WEST CASUALTY COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	37	53.6%
Claim denial	16	23.2%
Premium or billing dispute	2	2.9%
Unsatisfactory Settle/Offer \| Question of Fact	2	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.4%
Cust Service Claim Handling \| Company Position Upheld; Contract Language/Legal Issue	1	1.4%
Cust Service Claim Handling \| Information Furnished	1	1.4%
Policy cancellation	1	1.4%
Cust Service Claim Handling \| Additional Monies Received; Information Furnished	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Question of F	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney	1	1.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Question of Fact	1	1.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Complainant Retained Attorney	1	1.4%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	1.4%

Complaints by Year

2026: 9 complaints
2025: 6 complaints
2024: 6 complaints
2023: 7 complaints
2022: 1 complaints
2021: 7 complaints
2019: 5 complaints
2018: 3 complaints
2017: 2 complaints
2016: 5 complaints
2015: 4 complaints
2014: 6 complaints
2013: 8 complaints

Recent homeowners Complaints Against GREAT WEST CASUALTY COMPANY in Texas

homeowners Complaint #TX-454110-0a396b4f (2026-04-20) — Delayed payment
homeowners Complaint #TX-454030-7085f402 (2026-04-20) — Delayed payment
homeowners Complaint #TX-453062-08038772 (2026-04-09) — Claim denial
homeowners Complaint #TX-452842-7085f402 (2026-04-07) — Delayed payment
homeowners Complaint #TX-449950-0a396b4f (2026-03-11) — Delayed payment
homeowners Complaint #TX-449668-0a396b4f (2026-03-09) — Delayed payment
homeowners Complaint #TX-448616-71de20cb (2026-02-25) — Claim denial
homeowners Complaint #TX-447883-0a396b4f (2026-02-18) — Delayed payment
homeowners Complaint #TX-446059-a34dff47 (2026-01-29) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished
homeowners Complaint #TX-433956-7085f402 (2025-09-08) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does GREAT WEST CASUALTY COMPANY have in Texas?

GREAT WEST CASUALTY COMPANY has 69 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GREAT WEST CASUALTY COMPANY in Texas?

The most common issues are: Delayed payment (37), Claim denial (16), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Question of Fact (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1).

How does GREAT WEST CASUALTY COMPANY's homeowners record in Texas compare to other states?

GREAT WEST CASUALTY COMPANY has 69 homeowners complaints in Texas out of 69 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against GREAT WEST CASUALTY COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.