HANOVER INSURANCE COMPANY, THE — auto Complaints in Connecticut

Detailed analysis of 10 auto insurance complaints filed against HANOVER INSURANCE COMPANY, THE by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 10
Total auto Complaints (All States): 10
Connecticut Share: 100.0%
NAIC Complaint Ratio: 1.15
AI Risk Score: 46/100

Analysis: HANOVER INSURANCE COMPANY, THE auto in Connecticut

HANOVER INSURANCE COMPANY, THE has accumulated 10 auto insurance complaints from consumers in Connecticut. Across all states, HANOVER INSURANCE COMPANY, THE has 10 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 3 complaints. Other common issues include Premium or billing dispute (2), Contributory Comparative Negligence | Claim Handling | Company Position Substantiated (1), Excessive Charges | Underwriting | Insufficient Information (1).

The most active year was 2025 with 3 complaints filed.

Consumers in Connecticut who have auto disputes with HANOVER INSURANCE COMPANY, THE can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	3	30.0%
Premium or billing dispute	2	20.0%
Contributory Comparative Negligence \| Claim Handling \| Company Position Substantiated	1	10.0%
Excessive Charges \| Underwriting \| Insufficient Information	1	10.0%
Delayed payment	1	10.0%
Adjuster Handling \| Claim Handling \| No Jurisdiction	1	10.0%
Unfair settlement	1	10.0%

Complaints by Year

2025: 3 complaints
2024: 5 complaints
2022: 2 complaints

Recent auto Complaints Against HANOVER INSURANCE COMPANY, THE in Connecticut

auto Complaint #CT-7075301-af6b978b (2025-05-20) — Premium or billing dispute
auto Complaint #CT-7073789-a7246790 (2025-03-28) — Claim denial
auto Complaint #CT-7072223-4093e674 (2025-02-05) — Contributory Comparative Negligence | Claim Handling | Company Position Substantiated
auto Complaint #CT-7068564-4ac8be33 (2024-10-01) — Claim denial
auto Complaint #CT-7065116-970a9ea9 (2024-06-12) — Excessive Charges | Underwriting | Insufficient Information
auto Complaint #CT-7062606-0a0c5bf3 (2024-03-13) — Premium or billing dispute
auto Complaint #CT-7061116-e2119fd6 (2024-01-26) — Delayed payment
auto Complaint #CT-7060516-54380f0c (2024-01-08) — Adjuster Handling | Claim Handling | No Jurisdiction
auto Complaint #CT-7045627-6d6a08a8 (2022-06-01) — Unfair settlement
auto Complaint #CT-7043397-f501e617 (2022-02-28) — Claim denial

Frequently Asked Questions

How many auto complaints does HANOVER INSURANCE COMPANY, THE have in Connecticut?

HANOVER INSURANCE COMPANY, THE has 10 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with HANOVER INSURANCE COMPANY, THE in Connecticut?

The most common issues are: Claim denial (3), Premium or billing dispute (2), Contributory Comparative Negligence | Claim Handling | Company Position Substantiated (1), Excessive Charges | Underwriting | Insufficient Information (1), Delayed payment (1).

How does HANOVER INSURANCE COMPANY, THE's auto record in Connecticut compare to other states?

HANOVER INSURANCE COMPANY, THE has 10 auto complaints in Connecticut out of 10 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against HANOVER INSURANCE COMPANY, THE in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.