HANOVER INSURANCE COMPANY, THE — homeowners Insurance Complaints
Analysis of 81 homeowners insurance complaints filed against HANOVER INSURANCE COMPANY, THE, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 81
- Total Complaints (All Types): 97
- homeowners Share: 83.5%
- NAIC Complaint Ratio: 1.15
- AI Risk Score: 46/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 24 | 29.6% |
| Delayed payment | 19 | 23.5% |
| Unfair settlement | 7 | 8.6% |
| Premium or billing dispute | 5 | 6.2% |
| Nonrenewal | Underwriting | Company Position Substantiated | 4 | 4.9% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 3.7% |
| Adjuster Handling | Claim Handling | Company Position Overturned | 2 | 2.5% |
| Policy cancellation | 2 | 2.5% |
| Excessive Charges | Underwriting | Company Position Substantiated | 2 | 2.5% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 1.2% |
| Coverage dispute | 1 | 1.2% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 1.2% |
| Policy Information | PolicyHolder Service | 1 | 1.2% |
| Nonrenewal | Underwriting | 1 | 1.2% |
| Policy Service Other | PolicyHolder Service | 1 | 1.2% |
| Nonrenewal | Underwriting | Company Position Overturned | 1 | 1.2% |
| Misleading sales | 1 | 1.2% |
| Unsatisfactory Settle/Offer | Consumer Withdraw | 1 | 1.2% |
| Unfair Discrimination | Insufficient Information | 1 | 1.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact | 1 | 1.2% |
| Other | Additional Payment Expected; Information Furnished | 1 | 1.2% |
| Endorsement / Rider | Information Furnished | 1 | 1.2% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 49 |
| Texas | 32 |
Recent homeowners Complaints Against HANOVER INSURANCE COMPANY, THE
- homeowners Complaint #CT-7085391-4515ec69 — Connecticut (2026-05-07)
- homeowners Complaint #TX-450001-bf1c3004 — Texas (2026-03-11)
- homeowners Complaint #CT-7082021-ac5c5209 — Connecticut (2026-01-26)
- homeowners Complaint #CT-7081193-80d259a5 — Connecticut (2025-12-29)
- homeowners Complaint #TX-441859-a891f600 — Texas (2025-12-09)
- homeowners Complaint #CT-7079748-bac7fb31 — Connecticut (2025-11-05)
- homeowners Complaint #CT-7079084-d7090a13 — Connecticut (2025-10-16)
- homeowners Complaint #CT-7078950-07ff250c — Connecticut (2025-10-10)
- homeowners Complaint #CT-7078761-cb6b1872 — Connecticut (2025-10-03)
- homeowners Complaint #CT-7078632-9992119b — Connecticut (2025-09-28)
Frequently Asked Questions
How many homeowners complaints does HANOVER INSURANCE COMPANY, THE have?
HANOVER INSURANCE COMPANY, THE has 81 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with HANOVER INSURANCE COMPANY, THE?
The most common homeowners complaint issues for HANOVER INSURANCE COMPANY, THE are: Claim denial (24), Delayed payment (19), Unfair settlement (7), Premium or billing dispute (5), Nonrenewal | Underwriting | Company Position Substantiated (4).
Which states have the most homeowners complaints against HANOVER INSURANCE COMPANY, THE?
The states with the most homeowners complaints against HANOVER INSURANCE COMPANY, THE are: Connecticut (49), Texas (32).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
HANOVER INSURANCE COMPANY, THE Complaints by State
- HANOVER INSURANCE COMPANY, THE Complaints in California
- HANOVER INSURANCE COMPANY, THE Complaints in Texas
- HANOVER INSURANCE COMPANY, THE Complaints in New York
- HANOVER INSURANCE COMPANY, THE Complaints in Florida
- HANOVER INSURANCE COMPANY, THE Complaints in Illinois
- HANOVER INSURANCE COMPANY, THE Complaints in Pennsylvania
- HANOVER INSURANCE COMPANY, THE Complaints in Ohio
- HANOVER INSURANCE COMPANY, THE Complaints in Georgia
- HANOVER INSURANCE COMPANY, THE Complaints in North Carolina
- HANOVER INSURANCE COMPANY, THE Complaints in New Jersey