HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 221 health insurance complaints filed against HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 221
Total health Complaints (All States): 226
Texas Share: 97.8%
NAIC Complaint Ratio: 0.07
AI Risk Score: 35/100

Analysis: HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY health in Texas

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY has accumulated 221 health insurance complaints from consumers in Texas. Across all states, HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY has 226 total health complaints, making Texas responsible for 97.8% of the volume.

The most frequent complaint sub-type is Delayed payment with 83 complaints. Other common issues include Claim denial (80), Premium or billing dispute (11), Policy cancellation (8).

The most active year was 2026 with 9 complaints filed.

Consumers in Texas who have health disputes with HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	83	37.6%
Claim denial	80	36.2%
Premium or billing dispute	11	5.0%
Policy cancellation	8	3.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	3	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	2	0.9%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	0.9%
Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Contract Language/Legal Issue; Information Furnished	1	0.5%
Cust Service Claim Handling; Recoupment Of Claims Payment \| Contract Language/Legal Issue; Claim Settled; Information Fu	1	0.5%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Contract Language/Legal Issue; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Lang	1	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	0.5%
Recoupment Of Claims Payment \| Company Position Upheld; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; No Jurisdiction	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling \| Insufficient Information	1	0.5%
Conversion \| Information Furnished; No Jurisdiction	1	0.5%
Cash Value \| Insufficient Information	1	0.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Claim Settled	1	0.5%
Not Within TDI Jurisdiction \| Referred To	1	0.5%
Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.5%
Overcharges \| Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Record Only; Contract Language/Legal Issue	1	0.5%
Disclosure Of Benefits \| Referred To; No Jurisdiction	1	0.5%
Refusal to Insure \| No Jurisdiction; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Additional Monies Recei	1	0.5%
Disclosure Of Benefits; Material Change To Contract; Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Lan	1	0.5%
Material Change To Contract \| No Jurisdiction	1	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Complainant Retained Attorney; Referred To	1	0.5%
Other \| Record Only	1	0.5%
Unsatisfactory Settle/Offer \| Referred To	1	0.5%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	0.5%
Cash Value \| No Jurisdiction	1	0.5%
Misrepresentation \| Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.5%
Other \| Contract Language/Legal Issue	1	0.5%

Complaints by Year

2026: 9 complaints
2025: 14 complaints
2024: 13 complaints
2023: 11 complaints
2022: 12 complaints
2021: 27 complaints
2020: 16 complaints
2019: 16 complaints
2018: 18 complaints
2017: 11 complaints
2016: 17 complaints
2015: 16 complaints
2014: 13 complaints
2013: 18 complaints
2012: 10 complaints

Recent health Complaints Against HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY in Texas

health Complaint #TX-455584-497afe3a (2026-05-04) — Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished
health Complaint #TX-454077-f494a77a (2026-04-20) — Cust Service Claim Handling; Recoupment Of Claims Payment | Contract Language/Legal Issue; Claim Settled; Information Fu
health Complaint #TX-452232-33126f45 (2026-04-01) — Claim denial
health Complaint #TX-449678-a93dae61 (2026-03-05) — Claim denial
health Complaint #TX-449672-28dd0209 (2026-03-05) — Claim denial
health Complaint #TX-449029-711d8cc1 (2026-03-02) — Delayed payment
health Complaint #TX-447210-9e4c1ed5 (2026-02-10) — Delayed payment
health Complaint #TX-446624-a93dae61 (2026-02-04) — Claim denial
health Complaint #TX-444341-9e4c1ed5 (2026-01-09) — Delayed payment
health Complaint #TX-443231-d8be8399 (2025-12-29) — Claim denial

Frequently Asked Questions

How many health complaints does HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY have in Texas?

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY has 221 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (83), Claim denial (80), Premium or billing dispute (11), Policy cancellation (8), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (3).

How does HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY's health record in Texas compare to other states?

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY has 221 health complaints in Texas out of 226 total health complaints nationwide. That is 97.8% of their health volume.

Where can I file a health complaint against HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.