HOME STATE COUNTY MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 4,911 homeowners insurance complaints filed against HOME STATE COUNTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 4,911
Total homeowners Complaints (All States): 4,911
Texas Share: 100.0%
NAIC Complaint Ratio: 2.06
AI Risk Score: 80/100

Analysis: HOME STATE COUNTY MUTUAL INSURANCE COMPANY homeowners in Texas

HOME STATE COUNTY MUTUAL INSURANCE COMPANY has accumulated 4,911 homeowners insurance complaints from consumers in Texas. Across all states, HOME STATE COUNTY MUTUAL INSURANCE COMPANY has 4,911 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 2996 complaints. Other common issues include Claim denial (1016), Premium or billing dispute (218), Policy cancellation (51).

The most active year was 2026 with 149 complaints filed.

Consumers in Texas who have homeowners disputes with HOME STATE COUNTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	2,996	61.0%
Claim denial	1,016	20.7%
Premium or billing dispute	218	4.4%
Policy cancellation	51	1.0%
Unsatisfactory Settle/Offer \| Question of Fact	29	0.6%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	22	0.4%
Unsatisfactory Settle/Offer \| Information Furnished	17	0.3%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	13	0.3%
Unsatisfactory Settle/Offer \| Claim Settled	10	0.2%
Cust Service Claim Handling \| Question of Fact	10	0.2%
Other \| Information Furnished	9	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	8	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	8	0.2%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Additional Payment Expected	7	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	7	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	7	0.1%
Liability Dispute \| Question of Fact	6	0.1%
Cust Service Claim Handling \| Question of Fact; Information Furnished	5	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	5	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	5	0.1%
Cust Service Claim Handling \| Information Furnished	5	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	5	0.1%
Liability Dispute \| Question of Fact; Information Furnished	5	0.1%
Agent Handling \| Information Furnished	5	0.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact	5	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	4	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	4	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	4	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	4	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received	4	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled	4	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld	4	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	3	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact	3	0.1%
Cust Service Claim Handling \| Additional Payment Expected; Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnished	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	3	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	3	0.1%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Claim Settled	3	0.1%
Liability Dispute \| Information Furnished; Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	3	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	3	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	3	0.1%
Cust Service Claim Handling \| Claim Settled	3	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld	3	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	3	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Information Furnished	3	0.1%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	3	0.1%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue	2	0.0%
Cust Service Claim Handling \| Information Furnished; Question of Fact	2	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Company Position Upheld	2	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Question of F	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Company Positio	2	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	2	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Furnished	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Information Furnished	2	0.0%
Liability Dispute \| Information Furnished; Company Position Upheld	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnis	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Claim Settled	2	0.0%
Cust Service Claim Handling \| Information Furnished; Claim Settled	2	0.0%
Cust Service Claim Handling \| Corrective Action Taken; Information Furnished	2	0.0%
Cust Service Claim Handling \| Information Furnished; Additional Payment Expected	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Information Fu	2	0.0%
Liability Dispute \| Question of Fact; Additional Payment Expected	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	2	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Company Position Upheld	2	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	2	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Claim Settled; Additional Payment Expected	2	0.0%
Liability Dispute \| Information Furnished; Claim Settled	2	0.0%
Cust Service Claim Handling; Liability Dispute \| Additional Payment Expected; Question of Fact	2	0.0%
Liability Dispute \| Information Furnished; Contract Language/Legal Issue	2	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact	2	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Information Furnished	2	0.0%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	2	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	2	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	2	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	2	0.0%
Cust Service Claim Handling \| Claim Settled; Question of Fact	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Question of Fact	2	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue	2	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	2	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	2	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Question of Fact	2	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Claim Settled	2	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Information Furnished	2	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Additional Monies Received	2	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additional Payment Expected	1	0.0%
Liability Dispute \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Additional Payment	1	0.0%
Cust Service Claim Handling \| Information Furnished; Corrective Action Taken	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment E	1	0.0%
Cust Service Claim Handling \| Additional Monies Received; Information Furnished; Corrective Action Taken	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Payment Expected; Informa	1	0.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Corrective Action Taken	1	0.0%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling \| Information Furnished; Corrective Action Taken	1	0.0%
Cust Service Claim Handling \| Complaint Withdrawn	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Claim Settled	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Contract Language/Legal Issu	1	0.0%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld; Question of Fact	1	0.0%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Company Position Upheld; Question of Fact	1	0.0%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Contract Language/Legal Issue; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Contract L	1	0.0%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Question of Fact; Contract Language/Legal Issue; Company Position Uph	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Lang	1	0.0%
Liability Dispute \| Company Position Upheld; Question of Fact; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Additional Mon	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Corrective Acti	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Company Position Upheld; Question	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Uph	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling \| Claim Settled; Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnis	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Monies Re	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled	1	0.0%
Commissions \| Corrective Action Taken; Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Information Furnished; Additional Payment Expected	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer \| Company Position Upheld; Quest	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Company Positi	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Corrective	1	0.0%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Question of Fac	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Posi	1	0.0%
Post-Claim Underwriting \| Question of Fact; Contract Language/Legal Issue; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Posi	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Fur	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Addit	1	0.0%
Cust Service Claim Handling \| Information Furnished; Additional Payment Expected; Additional Monies Received	1	0.0%
Use Of Clue Reports \| Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; C	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	0.0%
Cust Service Claim Handling \| Corrective Action Taken; Information Furnished; Claim Settled	1	0.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling \| Contract Language/Legal Issue; Additional Payment Expected;	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	1	0.0%
Misrepresentation \| Information Furnished	1	0.0%
Unauthorized Acts \| Question of Fact; Insufficient Information	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Claim Settled; Information Furnished	1	0.0%
Endorsement / Rider \| Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Information Furnis	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received; Contract Language/Legal Issue	1	0.0%
Liability Dispute \| Information Furnished; Question of Fact; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Use Of Clue Reports \| Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Additional Payment Expected; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Question of Fact	1	0.0%
Liability Dispute \| Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Contract Language/Legal Issue	1	0.0%
Other \| Referred To; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Langu	1	0.0%
Assignment of Benefits \| Contract Language/Legal Issue; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Sett	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Question of Fact	1	0.0%
Liability Dispute \| Information Furnished; Question of Fact; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Appraisal Process Invoked	1	0.0%
Liability Dispute \| Additional Payment Expected; Question of Fact	1	0.0%
Recoupment Of Claims Payment \| Information Furnished; Additional Payment Expected	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Claim S	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Additiona	1	0.0%
Cust Service Claim Handling \| Claim Settled; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Additional	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; A	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Question of Fact	1	0.0%
Cust Service Claim Handling \| Question of Fact; Additional Monies Received; Claim Settled	1	0.0%
Endorsement / Rider \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Additional Payment Expected; Information Furnished; Question of Fact	1	0.0%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling \| Information Furnished; Corrective Action Taken; Additional Payment Expected	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	0.0%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Misrepresentation; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld;	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Question of Fact	1	0.0%
Cust Service Claim Handling \| Question of Fact; Additional Payment Expected	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Appraisal Process Invoked	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Information Furnished	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Claim Settled; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Contract Langua	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Additional Monies Received; Contract Language/Legal Issue; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Information Furnished; Contract La	1	0.0%
Improper Inducements \| Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Additional Payment Expected; Ques	1	0.0%
Cust Service Claim Handling \| Additional Monies Received; Question of Fact; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld;	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled; Contract Language/Leg	1	0.0%
Cust Service Claim Handling; Use Of Clue Reports \| Corrective Action Taken	1	0.0%
Cust Service Claim Handling \| Complaint Withdrawn; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.0%
Assignment of Benefits; Cust Service Claim Handling \| Claim Settled	1	0.0%
Use Of Clue Reports \| Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Misrepresentation; Unsatisfactory Settle/Offer \| Referred for Disciplinary Actn	1	0.0%
Unauthorized Acts \| Insufficient Information; Question of Fact	1	0.0%
Liability Dispute \| Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Liability Dispute; Other \| Company Position Upheld; Contract Language/Legal Issue	1	0.0%
Assignment of Benefits \| Claim Settled	1	0.0%
Cust Service Claim Handling \| Insufficient Information	1	0.0%
Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting \| Question of Fact	1	0.0%
Post-Claim Underwriting \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Other \| Contract Language/Legal Issue	1	0.0%
Liability Dispute; Post-Claim Underwriting \| Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract	1	0.0%
Misleading sales	1	0.0%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken; Claim Settled	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Contract Language/Legal Issue; Que	1	0.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received	1	0.0%
Agent Handling; Assignment of Benefits; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Appraisal Process Invoked	1	0.0%
Unsatisfactory Settle/Offer \| Complainant Retained Attorney; Question of Fact	1	0.0%
Unauthorized Acts \| Question of Fact	1	0.0%
Cust Service Claim Handling \| Claim Settled; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken; Question of Fact	1	0.0%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue; Entered Into Mediation	1	0.0%
Liability Dispute \| Additional Monies Received; Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled	1	0.0%
Other \| Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	0.0%
Liability Dispute \| Claim Settled; Question of Fact; Information Furnished	1	0.0%
Agent Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.0%
Endorsement / Rider \| Contract Language/Legal Issue	1	0.0%
Unauthorized Acts \| Insufficient Information	1	0.0%
Cust Service Claim Handling \| Additional Monies Received; Claim Settled; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Question of Fact	1	0.0%
Cust Service Claim Handling \| Information Furnished; Question of Fact; Additional Monies Received	1	0.0%
Recoupment Of Claims Payment \| Company Position Upheld; Information Furnished	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	1	0.0%
Agent Handling \| Policy Not In Force; Information Furnished	1	0.0%
Post-Claim Underwriting \| Question of Fact; Information Furnished	1	0.0%
Claimant Fraud; Cust Service Claim Handling \| Information Furnished	1	0.0%
Assignment of Benefits \| Contract Language/Legal Issue; Complainant Retained Attorney	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Failure to Timely Respond	1	0.0%
Unsatisfactory Settle/Offer \| Insufficient Information; Question of Fact	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expec	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Complainant Retained Attorney; Additional Payment Expected	1	0.0%
Agent Handling; Conversion; Misrepresentation \| Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer; Usual And Customary \| Additional Payment Expected; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Contract Language/Legal Issue	1	0.0%
Agent Handling; Conversion; Other \| Other; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Question of Fact	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Appraisal Process Invoked; Additional Monies Received	1	0.0%
Other \| No Jurisdiction; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling \| Claim Settled; Question of Fact	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Entered Into Arbitration	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Additional Monies Received	1	0.0%
Liability Dispute; Unfair Discrim-Clms Handling \| Question of Fact; Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Complainant Retained Attorney	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Monies Received	1	0.0%
Use Of Clue Reports \| Contract Language/Legal Issue; Information Furnished	1	0.0%
Liability Dispute \| Contract Language/Legal Issue	1	0.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Contract Language/Legal Issue	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Complainant Retained Attorney; Question of Fact	1	0.0%
Liability Dispute \| Question of Fact; Additional Monies Received; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Appraisal Pr	1	0.0%
Use Of Clue Reports \| Information Furnished	1	0.0%
Assignment of Benefits \| Information Furnished; Additional Monies Received; Claim Settled	1	0.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.0%
Cust Service Claim Handling \| Claim Settled; Question of Fact; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Payment Expected	1	0.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Contract Language/Le	1	0.0%
Liability Dispute \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Additional Monies Received; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Information Furnished	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Other; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Entered Into Arbitration; Question of Fact; Information Furnished	1	0.0%
Cust Service Claim Handling; Liability Dispute \| Company Position Upheld; Information Furnished	1	0.0%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Claim Settled	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Monies Received	1	0.0%
Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney; Information Furnished	1	0.0%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.0%
Cust Service Claim Handling \| Claim Settled; Information Furnished	1	0.0%

Complaints by Year

2026: 149 complaints
2025: 377 complaints
2024: 589 complaints
2023: 554 complaints
2022: 292 complaints
2021: 254 complaints
2020: 207 complaints
2019: 177 complaints
2018: 183 complaints
2017: 329 complaints
2016: 512 complaints
2015: 466 complaints
2014: 403 complaints
2013: 287 complaints
2012: 132 complaints

Recent homeowners Complaints Against HOME STATE COUNTY MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-455212-b56795e7 (2026-04-30) — Delayed payment
homeowners Complaint #TX-454855-addbe0b8 (2026-04-28) — Delayed payment
homeowners Complaint #TX-454778-951eddb6 (2026-04-27) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Payment Expected
homeowners Complaint #TX-454742-addbe0b8 (2026-04-27) — Delayed payment
homeowners Complaint #TX-454608-addbe0b8 (2026-04-24) — Delayed payment
homeowners Complaint #TX-454518-a3fa15f4 (2026-04-23) — Delayed payment
homeowners Complaint #TX-454429-addbe0b8 (2026-04-23) — Delayed payment
homeowners Complaint #TX-454334-f7d9e9bf (2026-04-22) — Claim denial
homeowners Complaint #TX-454293-dc30bd7e (2026-04-22) — Liability Dispute | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-454092-16192cc8 (2026-04-20) — Claim denial

Frequently Asked Questions

How many homeowners complaints does HOME STATE COUNTY MUTUAL INSURANCE COMPANY have in Texas?

HOME STATE COUNTY MUTUAL INSURANCE COMPANY has 4911 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with HOME STATE COUNTY MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (2996), Claim denial (1016), Premium or billing dispute (218), Policy cancellation (51), Unsatisfactory Settle/Offer | Question of Fact (29).

How does HOME STATE COUNTY MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

HOME STATE COUNTY MUTUAL INSURANCE COMPANY has 4911 homeowners complaints in Texas out of 4911 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against HOME STATE COUNTY MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.