HOMESITE INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 633 homeowners insurance complaints filed against HOMESITE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 633
- Total Complaints (All Types): 673
- homeowners Share: 94.1%
- NAIC Complaint Ratio: 1.48
- AI Risk Score: 71/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 302 | 47.7% |
| Claim denial | 80 | 12.6% |
| Premium or billing dispute | 69 | 10.9% |
| Policy cancellation | 36 | 5.7% |
| Unfair settlement | 24 | 3.8% |
| Nonrenewal | Underwriting | Company Position Substantiated | 5 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi | 3 | 0.5% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 0.5% |
| Adjuster Handling | Claim Handling | 3 | 0.5% |
| Nonrenewal | Underwriting | 3 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 2 | 0.3% |
| Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 2 | 0.3% |
| Claims Other | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Legal Issue | 2 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 2 | 0.3% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Other | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additiona | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Corrective Action Taken | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additio | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Adjuster Handling | Claim Handling | Claim Settled | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question o | 1 | 0.2% |
| Refusal to Insure | Underwriting | Referred to Other Division for Possible Disciplinary Action | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs; Refusal to Insure | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/ | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.2% |
| Policy Exclusion; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Question of | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Other | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information | 1 | 0.2% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Claim Settled; Question of Fac | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.2% |
| CLUE Reports | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Questio | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim Settled | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Corre | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Langua | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Addition | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest | 1 | 0.2% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio | 1 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Questio | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Corrective Action Ta | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional M | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.2% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Classification | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked; Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Information Furnis | 1 | 0.2% |
| Coverage dispute | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Information Furnished | 1 | 0.2% |
| Refusal to Insure; Use of Credit Reports | Contract Language/Legal Issue; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Failure | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.2% |
| Claim Handling Other | Claim Handling | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Complaint Withdrawn; Additional Monies R | 1 | 0.2% |
| Misrepresentation; Use of Credit Reports | Company Position Upheld; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling | Record Only | 1 | 0.2% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 497 |
| Connecticut | 136 |
Recent homeowners Complaints Against HOMESITE INSURANCE COMPANY
- homeowners Complaint #CT-7085401-4e895e53 — Connecticut (2026-05-07)
- homeowners Complaint #CT-7085078-01ba095b — Connecticut (2026-04-28)
- homeowners Complaint #TX-454703-5b920aef — Texas (2026-04-27)
- homeowners Complaint #TX-454526-798f6d0d — Texas (2026-04-23)
- homeowners Complaint #TX-454523-5b920aef — Texas (2026-04-23)
- homeowners Complaint #TX-454258-5b920aef — Texas (2026-04-21)
- homeowners Complaint #TX-454154-59052e21 — Texas (2026-04-21)
- homeowners Complaint #TX-454090-5b920aef — Texas (2026-04-20)
- homeowners Complaint #TX-454047-17667ec2 — Texas (2026-04-20)
- homeowners Complaint #TX-453713-17667ec2 — Texas (2026-04-16)
Frequently Asked Questions
How many homeowners complaints does HOMESITE INSURANCE COMPANY have?
HOMESITE INSURANCE COMPANY has 633 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with HOMESITE INSURANCE COMPANY?
The most common homeowners complaint issues for HOMESITE INSURANCE COMPANY are: Delayed payment (302), Claim denial (80), Premium or billing dispute (69), Policy cancellation (36), Unfair settlement (24).
Which states have the most homeowners complaints against HOMESITE INSURANCE COMPANY?
The states with the most homeowners complaints against HOMESITE INSURANCE COMPANY are: Texas (497), Connecticut (136).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
HOMESITE INSURANCE COMPANY Complaints by State
- HOMESITE INSURANCE COMPANY Complaints in California
- HOMESITE INSURANCE COMPANY Complaints in Texas
- HOMESITE INSURANCE COMPANY Complaints in New York
- HOMESITE INSURANCE COMPANY Complaints in Florida
- HOMESITE INSURANCE COMPANY Complaints in Illinois
- HOMESITE INSURANCE COMPANY Complaints in Pennsylvania
- HOMESITE INSURANCE COMPANY Complaints in Ohio
- HOMESITE INSURANCE COMPANY Complaints in Georgia
- HOMESITE INSURANCE COMPANY Complaints in North Carolina
- HOMESITE INSURANCE COMPANY Complaints in New Jersey