HORACE MANN INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 50 homeowners insurance complaints filed against HORACE MANN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 50
Total homeowners Complaints (All States): 53
Texas Share: 94.3%
NAIC Complaint Ratio: 0.74
AI Risk Score: 47/100

Analysis: HORACE MANN INSURANCE COMPANY homeowners in Texas

HORACE MANN INSURANCE COMPANY has accumulated 50 homeowners insurance complaints from consumers in Texas. Across all states, HORACE MANN INSURANCE COMPANY has 53 total homeowners complaints, making Texas responsible for 94.3% of the volume.

The most frequent complaint sub-type is Delayed payment with 30 complaints. Other common issues include Claim denial (7), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received (2).

The most active year was 2025 with 7 complaints filed.

Consumers in Texas who have homeowners disputes with HORACE MANN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	30	60.0%
Claim denial	7	14.0%
Premium or billing dispute	2	4.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	2	4.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	2.0%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	1	2.0%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue; Company Position Upheld	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnis	1	2.0%
Misrepresentation \| Contract Language/Legal Issue; Additional Payment Expected	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Questio	1	2.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	2.0%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	2.0%

Complaints by Year

2025: 7 complaints
2023: 2 complaints
2022: 4 complaints
2021: 5 complaints
2020: 2 complaints
2019: 3 complaints
2018: 4 complaints
2017: 3 complaints
2016: 6 complaints
2015: 5 complaints
2014: 2 complaints
2013: 5 complaints
2012: 2 complaints

Recent homeowners Complaints Against HORACE MANN INSURANCE COMPANY in Texas

homeowners Complaint #TX-437982-d7084930 (2025-10-24) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue
homeowners Complaint #TX-431977-e3c5f9ac (2025-08-18) — Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact
homeowners Complaint #TX-428922-35c72d16 (2025-07-15) — Delayed payment
homeowners Complaint #TX-427604-a879c939 (2025-07-01) — Delayed payment
homeowners Complaint #TX-424563-fe1f659c (2025-05-23) — Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-416978-606fd889 (2025-02-25) — Delayed payment
homeowners Complaint #TX-413849-0cafd4fe (2025-01-21) — Delayed payment
homeowners Complaint #TX-376522-d6847335 (2023-10-27) — Delayed payment
homeowners Complaint #TX-352443-a453f71f (2023-01-02) — Premium or billing dispute
homeowners Complaint #TX-343411-d7084930 (2022-08-15) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis

Frequently Asked Questions

How many homeowners complaints does HORACE MANN INSURANCE COMPANY have in Texas?

HORACE MANN INSURANCE COMPANY has 50 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with HORACE MANN INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (30), Claim denial (7), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue (1).

How does HORACE MANN INSURANCE COMPANY's homeowners record in Texas compare to other states?

HORACE MANN INSURANCE COMPANY has 50 homeowners complaints in Texas out of 53 total homeowners complaints nationwide. That is 94.3% of their homeowners volume.

Where can I file a homeowners complaint against HORACE MANN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.