Houston General Insurance Exchange — homeowners Complaints in Texas

Detailed analysis of 16 homeowners insurance complaints filed against Houston General Insurance Exchange by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 16
Total homeowners Complaints (All States): 16
Texas Share: 100.0%
AI Risk Score: 42/100

Analysis: Houston General Insurance Exchange homeowners in Texas

Houston General Insurance Exchange has accumulated 16 homeowners insurance complaints from consumers in Texas. Across all states, Houston General Insurance Exchange has 16 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 12 complaints. Other common issues include Premium or billing dispute (1), Cust Service Claim Handling; Notice Requirements | Contract Language/Legal Issue (1), Misrepresentation; Unauthorized Acts | No Jurisdiction (1).

The most active year was 2021 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with Houston General Insurance Exchange can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	12	75.0%
Premium or billing dispute	1	6.3%
Cust Service Claim Handling; Notice Requirements \| Contract Language/Legal Issue	1	6.3%
Misrepresentation; Unauthorized Acts \| No Jurisdiction	1	6.3%
Claim denial	1	6.3%

Complaints by Year

2021: 3 complaints
2020: 13 complaints

Recent homeowners Complaints Against Houston General Insurance Exchange in Texas

homeowners Complaint #TX-307908-28f29348 (2021-03-04) — Delayed payment
homeowners Complaint #TX-306048-39d50135 (2021-01-29) — Premium or billing dispute
homeowners Complaint #TX-305776-28f29348 (2021-01-25) — Delayed payment
homeowners Complaint #TX-300939-8393c413 (2020-10-26) — Delayed payment
homeowners Complaint #TX-298668-7b77943a (2020-09-18) — Delayed payment
homeowners Complaint #TX-298627-e5877eb0 (2020-09-17) — Cust Service Claim Handling; Notice Requirements | Contract Language/Legal Issue
homeowners Complaint #TX-296191-8393c413 (2020-08-05) — Delayed payment
homeowners Complaint #TX-295674-8393c413 (2020-07-28) — Delayed payment
homeowners Complaint #TX-295860-8393c413 (2020-07-27) — Delayed payment
homeowners Complaint #TX-295568-8393c413 (2020-07-27) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does Houston General Insurance Exchange have in Texas?

Houston General Insurance Exchange has 16 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Houston General Insurance Exchange in Texas?

The most common issues are: Delayed payment (12), Premium or billing dispute (1), Cust Service Claim Handling; Notice Requirements | Contract Language/Legal Issue (1), Misrepresentation; Unauthorized Acts | No Jurisdiction (1), Claim denial (1).

How does Houston General Insurance Exchange's homeowners record in Texas compare to other states?

Houston General Insurance Exchange has 16 homeowners complaints in Texas out of 16 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Houston General Insurance Exchange in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.