Humana Benefit Plan of Illinois, Inc. — health Complaints in Texas

Detailed analysis of 15 health insurance complaints filed against Humana Benefit Plan of Illinois, Inc. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 15
Total health Complaints (All States): 23
Texas Share: 65.2%
NAIC Complaint Ratio: 2.3
AI Risk Score: 64/100

Analysis: Humana Benefit Plan of Illinois, Inc. health in Texas

Humana Benefit Plan of Illinois, Inc. has accumulated 15 health insurance complaints from consumers in Texas. Across all states, Humana Benefit Plan of Illinois, Inc. has 23 total health complaints, making Texas responsible for 65.2% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 7 complaints. Other common issues include Claim denial (3), Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken (1), Delayed payment (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with Humana Benefit Plan of Illinois, Inc. can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Premium or billing dispute	7	46.7%
Claim denial	3	20.0%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Additional Payment Expected; Corrective Action Taken	1	6.7%
Delayed payment	1	6.7%
Maximum Out of Pocket \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	6.7%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	6.7%
Other \| Information Furnished	1	6.7%

Complaints by Year

2026: 1 complaints
2025: 1 complaints
2024: 3 complaints
2023: 4 complaints
2022: 1 complaints
2021: 2 complaints
2020: 1 complaints
2019: 1 complaints
2018: 1 complaints

Recent health Complaints Against Humana Benefit Plan of Illinois, Inc. in Texas

health Complaint #TX-449665-cc0452eb (2026-03-05) — Premium or billing dispute
health Complaint #TX-443232-12fb03a3 (2025-12-29) — Premium or billing dispute
health Complaint #TX-393864-cc0452eb (2024-05-21) — Premium or billing dispute
health Complaint #TX-391938-20c8b406 (2024-05-01) — Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken
health Complaint #TX-390478-84271ee9 (2024-04-15) — Delayed payment
health Complaint #TX-381191-12fb03a3 (2023-12-27) — Premium or billing dispute
health Complaint #TX-379666-502bacbd (2023-12-07) — Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
health Complaint #TX-356562-f7ad6289 (2023-02-23) — Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished
health Complaint #TX-355234-8f23752b (2023-02-07) — Claim denial
health Complaint #TX-336796-d248bf57 (2022-05-05) — Claim denial

Frequently Asked Questions

How many health complaints does Humana Benefit Plan of Illinois, Inc. have in Texas?

Humana Benefit Plan of Illinois, Inc. has 15 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with Humana Benefit Plan of Illinois, Inc. in Texas?

The most common issues are: Premium or billing dispute (7), Claim denial (3), Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken (1), Delayed payment (1), Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Position Upheld (1).

How does Humana Benefit Plan of Illinois, Inc.'s health record in Texas compare to other states?

Humana Benefit Plan of Illinois, Inc. has 15 health complaints in Texas out of 23 total health complaints nationwide. That is 65.2% of their health volume.

Where can I file a health complaint against Humana Benefit Plan of Illinois, Inc. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.