IA AMERICAN LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 24 health insurance complaints filed against IA AMERICAN LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 24
Total health Complaints (All States): 24
Texas Share: 100.0%
NAIC Complaint Ratio: 11.84
AI Risk Score: 70/100

Analysis: IA AMERICAN LIFE INSURANCE COMPANY health in Texas

IA AMERICAN LIFE INSURANCE COMPANY has accumulated 24 health insurance complaints from consumers in Texas. Across all states, IA AMERICAN LIFE INSURANCE COMPANY has 24 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 11 complaints. Other common issues include Policy cancellation (2), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received (1).

The most active year was 2025 with 4 complaints filed.

Consumers in Texas who have health disputes with IA AMERICAN LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	11	45.8%
Policy cancellation	2	8.3%
Premium or billing dispute	2	8.3%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished; Additional Monies Received	1	4.2%
Cash Value \| Contract Language/Legal Issue	1	4.2%
Cash Value \| Cash Surrender Paid	1	4.2%
Cash Value; Disclosure Of Benefits; Unsatisfactory Settle/Offer \| Claim Settled	1	4.2%
Cash Value; Cust Service Claim Handling \| Information Furnished	1	4.2%
Other \| Information Furnished	1	4.2%
Claim denial	1	4.2%
Coverage dispute	1	4.2%
Cash Value \| Information Furnished	1	4.2%

Complaints by Year

2025: 4 complaints
2024: 1 complaints
2021: 1 complaints
2020: 2 complaints
2019: 3 complaints
2018: 3 complaints
2017: 2 complaints
2016: 1 complaints
2015: 1 complaints
2014: 1 complaints
2013: 4 complaints
2012: 1 complaints

Recent health Complaints Against IA AMERICAN LIFE INSURANCE COMPANY in Texas

health Complaint #TX-441624-8cfa1528 (2025-12-08) — Delayed payment
health Complaint #TX-437887-8d73016d (2025-10-23) — Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received
health Complaint #TX-437051-8cfa1528 (2025-10-14) — Delayed payment
health Complaint #TX-415693-bbf67d4f (2025-02-10) — Delayed payment
health Complaint #TX-390114-a499327b (2024-04-10) — Delayed payment
health Complaint #TX-308320-c65733d9 (2021-03-10) — Policy cancellation
health Complaint #TX-300086-9f9f1c86 (2020-10-12) — Delayed payment
health Complaint #TX-294403-8b23312d (2020-07-07) — Delayed payment
health Complaint #TX-281273-89495550 (2019-12-30) — Premium or billing dispute
health Complaint #TX-260720-d3dc6772 (2019-05-17) — Cash Value | Contract Language/Legal Issue

Frequently Asked Questions

How many health complaints does IA AMERICAN LIFE INSURANCE COMPANY have in Texas?

IA AMERICAN LIFE INSURANCE COMPANY has 24 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with IA AMERICAN LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (11), Policy cancellation (2), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received (1), Cash Value | Contract Language/Legal Issue (1).

How does IA AMERICAN LIFE INSURANCE COMPANY's health record in Texas compare to other states?

IA AMERICAN LIFE INSURANCE COMPANY has 24 health complaints in Texas out of 24 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against IA AMERICAN LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.