INDEMNITY INSURANCE COMPANY OF NORTH AMERICA — workers-compensation Complaints in Texas

Detailed analysis of 33 workers-compensation insurance complaints filed against INDEMNITY INSURANCE COMPANY OF NORTH AMERICA by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 33
Total workers-compensation Complaints (All States): 34
Texas Share: 97.1%
NAIC Complaint Ratio: 7.46
AI Risk Score: 78/100

Analysis: INDEMNITY INSURANCE COMPANY OF NORTH AMERICA workers-compensation in Texas

INDEMNITY INSURANCE COMPANY OF NORTH AMERICA has accumulated 33 workers-compensation insurance complaints from consumers in Texas. Across all states, INDEMNITY INSURANCE COMPANY OF NORTH AMERICA has 34 total workers-compensation complaints, making Texas responsible for 97.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Claim denial (9), DWC Quality Of Care | Information Furnished; Contract Language/Legal Issue (2), Cust Service Claim Handling | Question of Fact; Information Furnished (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have workers-compensation disputes with INDEMNITY INSURANCE COMPANY OF NORTH AMERICA can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	30.3%
Claim denial	9	27.3%
DWC Quality Of Care \| Information Furnished; Contract Language/Legal Issue	2	6.1%
Cust Service Claim Handling \| Question of Fact; Information Furnished	1	3.0%
Access to Care; Continuity of Treatment \| Contract Language/Legal Issue	1	3.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	3.0%
Access to Care; DWC Quality Of Care \| Information Furnished; Contract Language/Legal Issue	1	3.0%
Access to Care; Continuity Of Treatment \| Contract Language/Legal Issue	1	3.0%
DWC Medical Benefit Delivery; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	3.0%
Unsatisfactory Settle/Offer \| Claim Settled	1	3.0%
DWC Quality Of Care \| Contract Language/Legal Issue	1	3.0%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Corrective Action Taken	1	3.0%
Other \| Additional Monies Received; Information Furnished	1	3.0%
Den/N-Pymt MD Nec Trmt N-Emrg \| Information Furnished; Referred for Disciplinary Actn	1	3.0%
Continuity of Treatment; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	3.0%

Complaints by Year

2026: 1 complaints
2025: 1 complaints
2023: 1 complaints
2021: 4 complaints
2017: 6 complaints
2016: 7 complaints
2015: 5 complaints
2014: 8 complaints

Recent workers-compensation Complaints Against INDEMNITY INSURANCE COMPANY OF NORTH AMERICA in Texas

workers-compensation Complaint #TX-444707-30bf1d71 (2026-01-13) — Cust Service Claim Handling | Question of Fact; Information Furnished
workers-compensation Complaint #TX-433739-ad3cfe9f (2025-09-04) — Delayed payment
workers-compensation Complaint #TX-357860-004a3170 (2023-03-10) — Access to Care; Continuity of Treatment | Contract Language/Legal Issue
workers-compensation Complaint #TX-323013-17a11ef5 (2021-10-06) — Delayed payment
workers-compensation Complaint #TX-321646-d3f6d858 (2021-09-16) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received
workers-compensation Complaint #TX-314688-8849204f (2021-06-03) — Claim denial
workers-compensation Complaint #TX-309512-a9aba836 (2021-03-30) — Delayed payment
workers-compensation Complaint #TX-186417-5ec418f4 (2017-08-08) — DWC Quality Of Care | Information Furnished; Contract Language/Legal Issue
workers-compensation Complaint #TX-175626-a286e7bb (2017-05-25) — Access to Care; DWC Quality Of Care | Information Furnished; Contract Language/Legal Issue
workers-compensation Complaint #TX-176511-5a86ae96 (2017-05-15) — Delayed payment

Frequently Asked Questions

How many workers-compensation complaints does INDEMNITY INSURANCE COMPANY OF NORTH AMERICA have in Texas?

INDEMNITY INSURANCE COMPANY OF NORTH AMERICA has 33 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with INDEMNITY INSURANCE COMPANY OF NORTH AMERICA in Texas?

The most common issues are: Delayed payment (10), Claim denial (9), DWC Quality Of Care | Information Furnished; Contract Language/Legal Issue (2), Cust Service Claim Handling | Question of Fact; Information Furnished (1), Access to Care; Continuity of Treatment | Contract Language/Legal Issue (1).

How does INDEMNITY INSURANCE COMPANY OF NORTH AMERICA's workers-compensation record in Texas compare to other states?

INDEMNITY INSURANCE COMPANY OF NORTH AMERICA has 33 workers-compensation complaints in Texas out of 34 total workers-compensation complaints nationwide. That is 97.1% of their workers-compensation volume.

Where can I file a workers-compensation complaint against INDEMNITY INSURANCE COMPANY OF NORTH AMERICA in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.